Justin Brown
Saint Albans
Summary
Dynamic Behavioral Health Associate with a proven track record at Health And Hospital, skilled in documentation and self-harm prevention. Successfully developed tailored treatment plans and fostered strong patient relationships, enhancing engagement and recovery. Adept at training staff, promoting empathy, and driving positive outcomes in multidisciplinary settings.
Overview
14
14
years of professional experience
Work History
Behavioral Health Associate
Health And Hospital
09.2016 - Current
- Facilitated patient assessments and developed tailored treatment plans in collaboration with multidisciplinary teams.
- Monitored patient behavior and documented progress to inform care adjustments and interventions.
- Implemented therapeutic activities to enhance patient engagement and promote recovery goals.
- Provided crisis intervention support, ensuring safety and stability for patients during critical situations.
- Trained and mentored new staff on best practices for behavioral health support and compliance protocols.
- Developed strong rapport with patients, fostering trust and open communication to better address their needs.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Restaurant Floor Manager
Sylvia's Restaurant
01.2012 - 12.2020
- Oversaw daily restaurant operations, ensuring exceptional guest experiences and service quality.
- Trained and mentored staff on best practices in customer service and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Analyzed performance metrics to identify areas for improvement and drive operational excellence.
Education
No Degree - Business Administration And Management
St. Johns University
Jamaica, NYSkills
- Professional boundaries
- Self-harm prevention
- Mental health support
- Individual counseling
- Empathy development
Timeline
Behavioral Health Associate
Health And Hospital
09.2016 - Current
Restaurant Floor Manager
Sylvia's Restaurant
01.2012 - 12.2020
No Degree - Business Administration And Management
St. Johns University