Justin Bryant
Harlem,GA
Summary
Responsible and mature customer service specialist who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.
Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.
Energetic Sales Associate with a solid understanding of the sales and restaurant industry. Excellent customer service, communication and listening skills with cash management and POS systems experience.
Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products.
Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Reliable sales associate with a record of successfully contributing to team goals. Inventory management and merchandising experience.
Overview
12
12
years of professional experience
Work History
Sales Associate/Store Manager
Just Beds
07.2017 - Current
- Greeting customers upon arrival making them feel welcome and quickly identifying their needs.
- Tracked stock using company inventory management software.
- Maintained records related to sales, returns and inventory availability.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Educated customers on promotions to enhance sales.
- Provided warranty service to customers with valid warranty claims and performed mattress inspections in order to determine whether they qualified for any replacement under strict warranty guidelines.
- Worked with dissatisfied customers who weren't happy with their purchase and wished to take advantage of exchange policies offered.
- Used Excel to input weekly sales data
- Built repeat and referral business due to excellent customer service which allowed me to access $1000's in sales revenue we may have missed otherwise.
Warehouser/Sales Associate/Retail Sales Specialist
Sherwin Williams
10.2013 - 06.2017
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to customer questions and requests in a prompt and efficient manner.
- Contacted other store locations to determine merchandise availability.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Prioritized helping customers over completing other routine tasks in the store.
- Built relationships with customers to increase likelihood of repeat business.
- Contributed to team success by exceeding team sales goals by number %
Inspector
Dependable Remediation Services
10.2016 - 12.2016
- Professionally engaged homeowners/contractors or any other people I may have seen day to day.
- Conducted energy efficiency testing through blower door and duct work testings.
- Assessed feedback of each test and worked on solutions to create necessary results.
- Improved inspection efficiency by implementing advanced data analysis tools and techniques.
Cook
Steak And Shake
10.2012 - 02.2015
- Maintained Clean work environment
- Produced food to order
- Used communication and teamwork to generate efficient service to customers
- Served several 100's of customers daily.
Education
Diploma - Culinary Arts
2015
- Servsafe Certification
- Knife Skills
- Courses dedicated to each skill needed for culinary profession
- Marketing and Sales courses
High School Diploma -
05.2013
Skills
- Exceptional Customer service
- Team Player
- Customer Satisfaction and trust
- Goal oriented
- Dedicated to increasing sales
Timeline
Sales Associate/Store Manager - Just Beds
07.2017 - Current
Inspector - Dependable Remediation Services
10.2016 - 12.2016
Warehouser/Sales Associate/Retail Sales Specialist - Sherwin Williams
10.2013 - 06.2017
Cook - Steak And Shake
10.2012 - 02.2015
Helms College - Diploma , Culinary Arts
Harlem High School - High School Diploma,