Justin Bush
Albany,NY
Summary
Dynamic flooring installation manager with expertise in project coordination, health and safety compliance, and team leadership. Proven ability to enhance operational efficiency and deliver exceptional customer service. I firmly believe that a healthy and productive work environment will create better profit and general morale. I believe everyone is capable of being the kind of worker you need, just have to motivate properly and give the correct guidance with leading by example. I have a fierce work ethic and i enjoy what i do everyday.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Flooring Installation Manager
Floor Authority
6 Sam Stratton Road Amsterdam Ny
12.2023 - Current
- Oversaw installation processes ensuring compliance with safety and quality standards.
- Coordinated project timelines and resources to meet customer expectations.
- Trained and mentored team members on installation techniques and best practices.
- Implemented workflow improvements to enhance installation efficiency and reduce delays.
- Worked directly with General Managers and Project Managers on various tasks including material deliveries, along with any and all problems that come up during that particular job
- Projected manpower and future problems that may come so that we can come up with an answer rather than compounding problems
- Did pre-inspection walk-throughs doing moisture readings and judging substrates so we can accurately bid the job
- Made sure all sub-contractors are properly vetted and maintain an accurate sense of professionalism on job
Senior Production Manager
Tech East Mitigation
Albany Ny
05.2020 - 12.2023
- Directed production schedules, ensuring optimal workflow and resource allocation.
- Implemented process improvements that enhanced efficiency and reduced downtime.
- Mentored junior staff, fostering skill development and operational excellence.
- Collaborated with cross-functional teams to align production goals with business objectives.
- Directly responsible for temp hiring according to work schedule and needed manpower outside of in house staff
- trouble-shooting various situations no jobs are the same
- ensuring proper equipment and certifications are done and on hand so we have well-qualified candidates performing jobs
- Working with crews if short-handed making sure the job is done correctly and to the customers satisfaction
- doing time sheets and making sure hours are down and production is up according to the various jobs
- maintaining equipment
- making sure all vehicles get proper maintence
- working with the estimator making sure we stay profitable
- Established safety protocols, promoting a culture of safety and compliance across operations.
- Developed training programs for new hires, enhancing onboarding experience and productivity.
Owner of Pro Flooring
Pro Carpet Inc
5580 West Ridge Road Spencerport Ny
02.2012 - 04.2020
- Oversaw daily operations, ensuring efficient workflow and optimal service delivery.
- Managed client relationships, providing tailored carpet solutions to enhance customer satisfaction.
- Developed training programs for staff, improving product knowledge and installation techniques.
- Implemented quality control measures, enhancing service reliability and reducing customer complaints.
- worked directly with the owner on various tasks including trying to get new locations and installations going in different states
- Made sure productivity was at a max everyday along with quality and safety.......no punchlists
- Driving to various sites pointing out possible issues with deliveries, substrate issues, and timelines so we could stay profitable and busy year-around
- driving material to help keep cost down for deliveries from rochester ny to said job to save money for my owner
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Education
High School Diploma -
High School Diploma -
Shaker High School
Latham Ny06-2004
Skills
- Customer service
- Construction
- Workload prioritization
- Health and safety
- Good at reading situations and people
- Great at diffusing situations
- Great at finding solutions to difficult tasks
- Never give up
Certification
I carry my Certified Installation Manager Certificate
I also have my OSHA 30
Timeline
Certified Flooring Installation Manager
Floor Authority
12.2023 - Current
Senior Production Manager
Tech East Mitigation
05.2020 - 12.2023
Owner of Pro Flooring
Pro Carpet Inc
02.2012 - 04.2020
High School Diploma -
High School Diploma -
Shaker High School