Justin Bwrede
Carson,CA
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server/Food Runner
Gens Korean BBQ
11.2024 - Current
- Provided excellent customer service in a high-volume dining environment.
- Assisted in maintaining the cleanliness and organization of the dining area and kitchen.
- Collaborated with the team to ensure timely food delivery and guest satisfaction.
- Adapted quickly to menu changes and daily specials, enhancing customer experience.
- Provided exceptional customer service in a fast-paced, high-volume dining environment.
- Assisted guests with menu selections, explained dishes, and accommodated dietary preferences.
- Managed multiple tables efficiently, ensuring timely food and drink delivery.
- Prepared and maintained tabletop grills for guest use, ensuring safety and cleanliness.
- Handled cash and credit transactions accurately while balancing registers.
- Collaborated with kitchen staff to address special requests and resolve issues quickly.
- Maintained a clean and organized dining area, adhering to health and safety standards.
- Upsold menu items and beverages, contributing to increased daily revenue.
Crew Member
Mcdonalds
06.2022 - Current
- Delivered fast, friendly, and accurate service in a high-volume, team-oriented environment.
- Took customer orders, prepared food, and ensured quality standards were met.
- Operated cash registers, handled transactions, and balanced cash drawers accurately.
- Maintained cleanliness and organization of the dining area, kitchen, and equipment.
- Worked collaboratively with team members to meet service goals and ensure customer satisfaction.
- Followed health, safety, and sanitation guidelines at all times.
- Assisted in training new team members on procedures and company standards.
Gym Associate
Planet Fitness
08.2024 - 11.2024
- Assisted members with gym equipment and facility usage, ensuring safety and proper techniques.
- Maintained cleanliness and organization of workout areas, promoting a welcoming environment for members.
- Monitored member engagement and offered personalized fitness advice to enhance their experience.
- Conducted routine inspections of exercise equipment, reporting maintenance needs promptly to management.
- Greeted members and provided exceptional customer service, fostering a welcoming gym environment.
- Assisted with membership sign-ups, renewals, and account inquiries.
- Ensured cleanliness and safety of gym equipment and common areas.
- Monitored gym floor to enforce rules and promote a positive member experience.
- Supported staff with administrative tasks, including scheduling and data entry.
- Promoted club programs, services, and merchandise to drive engagement and revenue.
Crew Member
Wingstop
02.2019 - 05.2021
- Provided friendly and efficient service in a fast-paced, high-volume restaurant environment.
- Took customer orders accurately, prepared food, and ensured timely delivery.
- Managed cash and credit transactions, maintaining accuracy and accountability.
- Maintained cleanliness and organization of dining area, kitchen, and food prep stations.
- Assisted team members to meet daily operational goals and maintain smooth workflow.
- Ensured compliance with food safety, sanitation, and health regulations.
- Addressed customer concerns promptly, delivering a positive dining experience.
Education
High School Diploma -
Carson Senior High School
Carson, CANo Degree - Pre Nursing
Los Angeles Harbor College
Wilmington, CA12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Multitasking and organization
- Calm demeanor
- Positive and professional
- Guest engagement
- Memory retention
- Team collaboration
- Quality control
- Performance improvement
- Task prioritization
Languages
English
Full Professional
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Auto Repair/Restoration
- I like working with my hands and fixing things
- I enjoy working on automotive engines
- I like understanding the whys and whats
- I don't believe in only having small interests or hobbies
Timeline
Server/Food Runner
Gens Korean BBQ
11.2024 - Current
Gym Associate
Planet Fitness
08.2024 - 11.2024
Crew Member
Mcdonalds
06.2022 - Current
Crew Member
Wingstop
02.2019 - 05.2021
High School Diploma -
Carson Senior High School
No Degree - Pre Nursing
Los Angeles Harbor College