Justin BYIRINGIRO
Indianapolis,IN
Summary
Dynamic and results-oriented professional with proven expertise in fulfillment operations at Amazon and HR management at Skol Brewery Ltd. Excelled in multitasking and teamwork, significantly enhancing customer satisfaction and employee engagement. Skilled in organization and time management, adept at exceeding performance goals and maintaining compliance with labor laws.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
06.2023 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
HR Assistant
Skol Brewery Ltd
12.2018 - 03.2023
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
- Organized company-wide events to foster a positive work culture and enhance employee engagement.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Education
Bachelor Of Art - Social Work
University of Technology And Arts of Byumba
Rwanda,kigali11.2017
Skills
- Teamwork skills
- Multitasking Abilities
- Time management abilities
- Microsoft windows
- Organizational behavior skills
Certification
Ancora CDL training certificate
Hold CDL
Languages
English
Professional Working
French
Professional Working
Swahili
Professional Working
Timeline
Fulfillment Associate
Amazon
06.2023 - Current
HR Assistant
Skol Brewery Ltd
12.2018 - 03.2023
Bachelor Of Art - Social Work
University of Technology And Arts of Byumba