Justin Caldwell
Noblesville,IN
Summary
Detail-oriented claims adjuster with 14+ years of experience investigating coverage, liability, and claim validity. Skilled in medical record review, settlement negotiation, and clear communication with claimants and representatives. Known for managing complex caseloads, recommending accurate claim outcomes, and improving process efficiency.
Overview
18
18
years of professional experience
Work History
Claims Adjuster
Farmers Insurance Exchange
01.2012 - Current
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Assessed claim eligibility by reviewing policy coverage and loss details, ensuring accurate handling.
- Reviewed medical records, police reports, and other claim documents to support investigation work.
- Negotiated settlement terms with claimants and representatives, facilitating timely resolutions while minimizing costs.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
- Collaborated with cross-departmental teams to identify and implement process improvements, enhancing overall efficiency.
- Attended continuing education classes in order to stay abreast of changes in industry standards.
Warehouse Manager
Menards
Plano, IL
01.2009 - 01.2012
- Supervised warehouse receiving, storage, and shipping workflows to ensure timely operations
- Managed dock operations for efficient loading and unloading of materials. for building materials, freight, and stock movement
- Monitored staff performance, identified improvement areas, and delivered targeted training.
Education
Bachelor of Science - Business Administration And Management
Northern Illinois University
Dekalb, IL05-2009
Skills
- Claims analysis
- Policy evaluation
- Liability assessment
- Claims evaluation
- Settlement discussions
- Medical record review
- Effective communication
Timeline
Claims Adjuster
Farmers Insurance Exchange
01.2012 - Current
Warehouse Manager
Menards
01.2009 - 01.2012
Bachelor of Science - Business Administration And Management
Northern Illinois University