Justin Carroll
Staten Island,NY
Summary
Currently an Operations Associate at Broadridge Financial Services. Quick learner with proven ability in deadline management and customer service, with the ability to train and spread knowledge accordingly to boost team productivity. Dependable employee with knowledge in different aspects of financial operations. I am seeking a new position to take the next step in my professional career in which I am motivated.
Overview
3
3
years of professional experience
Work History
Finance Operational Associate
Broadridge Financial Services
01.2023 - Current
- Process client transactions efficiently, ensuring compliance with regulatory standards.
- Collaborate with cross-functional teams to streamline operational workflows.
- Completed daily logs for management review.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Training new hires, enhancing team productivity and knowledge retention.
- Oversee daily operations, monitor workflow progress, and resolving any urgent matters for numerous clients.
- Manage over 100 incoming emails per day for numerous clients, ensuring timely responses
Education
MBA - Financial Management
Iona College
New Rochelle, NY08-2022
Bachelor of Science - Finance With A Minor in Accounting
Iona College
New Rochelle, NY05-2021
High School Diploma -
St Peters Boys High School
Staten Island, NY06-2017
Skills
- Operational efficiency
- Business process mapping
- Customer service
- Deadline management
- Proficient in Gloss HV
- Proficient in Global Framework
- Proficient in DTCC
- Multitasking
- Active listening
- Task prioritization
Timeline
Finance Operational Associate
Broadridge Financial Services
01.2023 - Current
MBA - Financial Management
Iona College
Bachelor of Science - Finance With A Minor in Accounting
Iona College
High School Diploma -
St Peters Boys High School