Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
References
Timeline
Generic
Justin Carter

Justin Carter

Westminster,CO

Summary

Committed and driven employee with a long history of loyalty and success in guiding companies to the best solutions for the business needs. An extremely strong work ethic where hands on keyboards and collaborative sessions are his favorite ways to help resolve issues while empower the team to achieve their goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Chief Technology Officer

Illumina Technology Solutions
Portland, OR
06.2022 - Current
  • Led the company's technology department responsible for internal product selection, deployments, and ensuring security compliance with a staff of 270 employees/consultants.
  • Led ERP implementations as chief solution architect, executing designs and implementing best practices for long-term CTO/ROI sustainability.
  • Monitored and tracked budgets and timelines as part of the solution architect role.
  • Serving as a trusted point of contact and advisor to C-level executives for top company accounts.
  • Offered extensive knowledge and hands-on assistance to team members during the course of a project, stepping in when necessary to resolve difficulties or provide guidance.
  • Mentored and established a reliable reporting structure with subject matter experts.
  • Demonstrated exceptional public speaking skills as a guest speaker for multiple events, recognized with nine Microsoft MVP accolades in my area of specialization—a distinction shared by only about 30 individuals worldwide.
  • Leveraged knowledge of cutting-edge AI and Copilot innovations to drive improvements in project implementations.
  • Operated in a presales and lead generation role, utilizing trusted connections from previous successful implementations
  • Oversaw all aspects of staff hiring, firing, and related paperwork to meet legal requirements.

Lead Content Developer

GrandMasters
Sammamish, WA
06.2015 - Current
  • Collaborated with Microsoft to create learning paths and certifications for industry professionals that mapped to real experiences and roles
  • Actively working to bridge the divide between ERP, CRM, Power Platform, and Azure solution architects for relevant training and certifications on MS Learn and LinkedIn Learning.
  • Planned and developed the roadmap and content for over 20 exams paths in the Microsoft space over the past decade
  • Acted as one of the most experienced exam writers globally for Microsoft exams in the area of Microsoft 365, Microsoft Azure, Dynamics 365, and Power Platform applications.
  • Acted as a mentor, trainer, and auditor to dozens of other subject matter experts exam writers
  • Developed the 'defacto' training materials for future exam writers still used years later
  • Proofread and edited copy for accuracy, clarity, grammar, punctuation, spelling, style, and tone against Microsoft terminology standards

Director, Senior Principal Architect

Accenture
Broomfield, CO
09.2020 - 06.2022
  • Facilitated communication and teamwork among staff members throughout the cutover process from the Accenture acquisition of Blue Horseshoe.
  • Served as Accenture's Broomfield office's principal COVID compliance officer
  • Managed a diverse team of 60+ personnel consisting of developers, accountants, manufacturing experts, warehouse and transportation specialists, project managers, and solution architects across three levels of the organization.
  • Led key ERP implementations as the chief solution architect, ensuring the execution of designs and implementation of best practices for long-term CTO/ROI sustainability.
  • Performed audits on various projects to assess compliance with budgeting, time management, scopes and objectives for success.
  • Served as a trusted liaison and advisor to C-level executives of leading company accounts.
  • Mentored future managers and solution architects.
  • Mentored managers to transition into senior management roles, leading diverse teams of professionals.
  • Tracked and audited budgets and timelines for all solution architect designated implementations.
  • Developed a reputation as the go-to person for hands-on troubleshooting and problem-solving on projects, offering comprehensive support throughout the implementation process.
  • Implemented strategic plans and performance evaluation frameworks for employees, setting objectives for the next 3, 6, and 12 months and defining milestones toward achieving a 3 to 5 year vision.
  • Oversaw the process of hiring and terminating employees while maintaining accurate documentation to meet legal requirements.

Director, Solutions Architect, Shareholder

Blue Horseshoe Solutions
Broomfield, CO
01.2017 - 09.2020
  • Managed a diverse team of over 60 personnel, including developers, accountants, manufacturing experts, warehouse and transportation specialists, project managers, and solution architects spanning various experience levels.
  • Managed over $8million in annual billable in consulting revenue a year across 5 projects
  • Led key ERP implementations as the chief solution architect, ensuring successful execution of designs and implementation of best practices for long term CTO/ROI sustainability.
  • Conducted thorough evaluations of projects to verify conformance with allocated resources, schedule constraints, project goals, and desired outcomes.
  • Acted as a trusted liaison and advisor to C-level executives of top company accounts.
  • Mentored the next generation of managers and solution architects.
  • Mentored managers in enhancing their skills to effectively supervise a diverse workforce across multiple departments.
  • Managed the audit and tracking of budgets and timelines for various implementations as a solution architect. Executed precise financial analysis to ensure project efficiency and delivered accurate reports.
  • Functioned as an escalation subject matter expert, delving into project details and assisting team members in overcoming obstacles through all-nighters and hands-on collaboration. This sometimes included coding and debugging tasks.
  • Designed and implemented comprehensive learning and growth plans for team members, spanning from short-term objectives in a 3/6/12 month timeframe to long-term goals over 3 to 5 years, inclusive of clearly defined milestones.
  • Managed employee hiring and termination processes, ensuring accurate documentation and adherence to legal requirements.

Presales/Senior Solution Architect

Blue Horseshoe Solutions
Broomfield, CO
07.2013 - 12.2016
  • Engaging in end-to-end pre-sales activities such as responding to RPFs, gathering requirements, conducting live demonstrations of solutions that meet specific needs, selecting software, and ensuring compliance with detailed licensing requirements.
  • Evaluated, created, and maintained relationships with solution providers include taxes, payment processes, and application vendors in the field.
  • Designed, created, and demonstrated proof of concepts for applications, data, reporting, integrations, and business processes that directly map to requirement documents
  • Led sales organization as primary subject matter expert in Retail and Commerce, CRM, Sales and Marketing, and AR/AP, overseeing technical aspects such as security, SOX compliance, scalability, and disaster recovery.
  • Sold over $90 million in deals during this tenure in the above role.

Consultant, Business Area Manager

Blue Horseshoe Solutions
Broomfield, CO
07.2011 - 07.2013
  • Roles: X++ developer, Retail/CRM functional consultant, Senior Technical Lead
  • Skills: C#, HTML, JavaScript, X++, VMWare ESX admin, Biztalk, SQL
  • Acted as a primary escalation resource for troubled accounts to 'parachute in' and resolve Severity A issues in a quick and efficient manner while managing emotions and expectations of c-level executives and key stakeholders.
  • Served as technical lead for major accounts, guiding and mentoring incoming tech leads.
  • Implemented Dynamics 365 as a key functional lead consultant for various modules including CRM, AR, AP, Retail, Sales and Marketing, Warehouse management, and Transportation Management.
  • Managed and directed formal training programs for new hires, ensuring smooth onboarding process.
  • Lead recruitment efforts at local college campuses and drive qualified candidates to the company.
  • Lead all code and integration quality assurance operations for code quality and compliance.
  • Started and managed the new Blue Horseshoe office in Broomfield, CO.
  • Hired, onboarded, and managed all employees in the new Broomfield office.
  • Coordinated company events, ordered office supplies, handled personnel issues, and ensured profitability based on cost averages of employees against forecast vs actuals.
  • Implemented infrastructure and application security best practices.
  • Developed and refined standardized (PMP) and proprietary project management strategies to align with Microsoft SureStep proprietary project management solution.

Consultant, Senior Consultant

Blue Horseshoe Solutions
Carmel, IN
07.2007 - 07.2011
  • Roles: X++ developer, Retail/CRM functional consultant, Senior Technical Lead
  • Skills: C#, HTML, JavaScript, X++, VMWare ESX admin, Biztalk, SQL
  • Started the Microsoft practice with 2 other employees in a 20 person consulting company using Dynamics AX 3.0 ERP.
  • Developed custom integrations between the Dynamics AX ERP and several eCommerce and POS systems
  • Gathered requirements and translated them to modifications and levels of effort to complete.
  • Designed, developed, and unit tested modifications and integrations for Dynamics AX and Dynamics CRM implementations.
  • Recruited and trained college hires from local college campuses.
  • Managed and mentored developers for a proprietary Microsoft language called X++
  • Developed code quality standards and application lifecycle management strategies
  • Lead the disaster recovery and scalability infrastructure efforts to create standards and best practices

Education

Bachelor of Science - Electrical And Computer Engineering Technology

Purdue University
West Lafayette, IN
07-2007

Associate of Science - Communications

Purdue University
West Lafayette, IN
07-2007

Associate of Arts - Organizational Leadership And Supervision

Purdue University
West Lafayette, IN
07-2007

Skills

  • Software Development
  • Training and mentoring
  • Supply Chain Optimization
  • Technical consulting
  • Data Migration
  • Solution Design
  • Agile Methodology
  • Security management
  • Requirements Gathering
  • Business Intelligence
  • Performance Tuning
  • Process Optimization
  • Software Development Lifecycle
  • Performance Optimization
  • Cross-functional team leadership
  • Process Analysis
  • Stakeholder Communication

Affiliations

  • Dedicated father of three daughters and mother
  • Jeeping and offroad rescuing
  • Singer and guitarist
  • Avid tinkerer and DIY'er around the house
  • Passion for teaching kids coding

Accomplishments

  • 9x Microsoft MVP in Business Applications and AI ERP
  • Dynamics 365 User Group Programming Committee member '14-'20, '22-'23
  • Uncredited author for writing 30% of "Building a Digital Future: A Transformational Blueprint for Innovating with Microsoft Dynamics 365"

Certification

  • Acted as exam designer and writer for over 20 different Microsoft exams over the span of 9 years for Microsoft 365, Azure, Power Platform, and Dynamics 365
  • Microsoft Certified: Dynamics 365 Supply Chain Consultant Expert – Dec 2024
  • Microsoft Certified: Dynamics 365 Supply Chain Consultant Associate – Feb 2024
  • Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate – April 14, 2022
  • Microsoft Certified: Dynamics 365 CE Fundamentals (Renewal) – May 21, 2021
  • Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate – May 12, 2021
  • Microsoft Certified: Dynamics 365 ERP Fundamentals – May 7, 2021
  • Microsoft Certified: Dynamics 365 CE Fundamentals - September 6, 2019
  • Microsoft 365 Certified: Fundamentals - September 5, 2019
  • Microsoft Specialist: Microsoft Dynamics AX 2012 R3 CU8 Installation and Configuration - February 6, 2015
  • Microsoft Certified Dynamics Specialist: Microsoft Dynamics AX 2012 Development Introduction - April 4, 2013
  • Microsoft Certified Professional - April 4, 2013
  • Microsoft® Certified Technology Specialist: Microsoft Dynamics AX 2009 Enterprise Portal Development - April 25, 2011
  • Microsoft® Certified IT Professional: Developer for Microsoft Dynamics AX 2009 - April 25, 2011
  • Microsoft® Certified Technology Specialist: Microsoft Dynamics AX 2009 Installation & Configuration - April 18, 2011
  • Microsoft Certified Dynamics Specialist: Managing Microsoft Dynamics Implementations - April 12, 2011
  • Microsoft® Certified Technology Specialist: Microsoft Dynamics AX 2009 MorphX Solution Development - September 20, 2010
  • Microsoft® Certified Technology Specialist: Microsoft Dynamics AX 2009 Development Introduction - August 30, 2010
  • Microsoft Certified Dynamics Specialist: Microsoft Dynamics AX 2009 - August 30, 2010
  • Microsoft® Certified Technology Specialist: Microsoft Dynamics Retail Management System 2.0 Store Operations - June 20, 2008
  • Microsoft Certified Dynamics Specialist: Microsoft Dynamics AX 4.0 MorphX Solution Development - December 20, 2007
  • Microsoft Certified Dynamics Specialist: Microsoft Dynamics AX 4.0 Development Introduction - October 26, 2007
  • Microsoft Certified Dynamics Specialist: Microsoft Dynamics AX 4.0 Trade & Logistics – October 17, 2007

Languages

English
Professional

References

References available upon request.

Timeline

Chief Technology Officer

Illumina Technology Solutions
06.2022 - Current

Director, Senior Principal Architect

Accenture
09.2020 - 06.2022

Director, Solutions Architect, Shareholder

Blue Horseshoe Solutions
01.2017 - 09.2020

Lead Content Developer

GrandMasters
06.2015 - Current

Presales/Senior Solution Architect

Blue Horseshoe Solutions
07.2013 - 12.2016

Consultant, Business Area Manager

Blue Horseshoe Solutions
07.2011 - 07.2013

Consultant, Senior Consultant

Blue Horseshoe Solutions
07.2007 - 07.2011

Bachelor of Science - Electrical And Computer Engineering Technology

Purdue University

Associate of Science - Communications

Purdue University

Associate of Arts - Organizational Leadership And Supervision

Purdue University

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Justin Carter