JUSTIN CIOFFI
Lisbon
Summary
Highly motivated, reliable, hard-working, results-driven applied science professional with extensive experience as a sales associate in a team environment. Ability to work collaboratively with peers while efficiently managing multiple tasks. Pursuing a career where I can utilize my passion for a positive consumer experience along with my leadership skills to contribute to company success.
Overview
4
4
years of professional experience
Work History
Store Associate
Aldi Grocery
02.2025 - Current
- Greet customers, help locate merchandise, and suggest suitable options.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Utilize strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Operate pallet jack to stock and organize products.
- Ensure that products are dated correctly and rotated by date.
- Handle cash register operations quickly and accurately.
- Work closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintain tidy and organized store to comply with cleanliness standards.
Sales and Labor Technician
Coates Car Wash
01.2021 - 01.2025
- Greet and interact with customers, offer assistance, and answer all inquiries
- Provide recommendations according to customer needs and preferences
- Operate cash register, manage cash payments, and process credit card transactions
- Mitigate customer concerns and feedback related to services
- Provide maintenance and repairs to building and business equipment
- Introduce new products and promotions to customers
- Maintain daily and weekly sales and services records
- Alert managers to potential safety and security risks
Education
B. S. - Applied Science, Hospitality Management
Youngstown State University
Youngstown, OH05.2024
Skills
- Critical Thinking
- Problem Solving
- Organization and Time Management
- Teamwork and Collaboration
- Dependability
- Dispute and Conflict Management
- Customer Service
Community Service
- Volunteer little league baseball camp
- Volunteer community fundraiser parade
Timeline
Store Associate
Aldi Grocery
02.2025 - Current
Sales and Labor Technician
Coates Car Wash
01.2021 - 01.2025
B. S. - Applied Science, Hospitality Management
Youngstown State University
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