Damonta Brown
Production/Warehouse Associate
Maple Heights,OH
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
3
3
years of professional experience
Work History
Store Associate
Walmart
Cleveland, OH
10.2022 - 05.2023
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Warehouse Associate
Amazon
Cleveland, OH
01.2021 - 12.2022
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Worked safely around moving machinery.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 50 pounds.
Store Associate
Planet Fitness
Cleveland, OH
02.2021 - 12.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Maintained tidy and organized store to comply with cleanliness standards.
EVS Housekeeper
Cleveland Clinic
Cleveland, OH
01.2020 - 06.2021
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Education
High School Diploma -
Cleveland Heights High School
University Heights, OH 05.2016 - 05.2016
Skills
Organization and Time Management
Teambuilding
Written Communication
Lifting and sorting
Operations support
Logistics
Labeling and boxing
Quantity calculations
Quality control
Data Entry
Problem-Solving
PPE Compliance
Excellent Communication
Critical Thinking
Flexible and Adaptable
Route Management
Package labeling
Timeline
Store Associate
Walmart
10.2022 - 05.2023
Store Associate
Planet Fitness
02.2021 - 12.2021
Warehouse Associate
Amazon
01.2021 - 12.2022
EVS Housekeeper
Cleveland Clinic
01.2020 - 06.2021
High School Diploma -
Cleveland Heights High School
05.2016 - 05.2016