Justin Clariett
Marion,IN
Summary
Steakhouse Waiter
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Department Manager/Sales Associate
Reliable and upbeat department manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Umpire
Dedicated Umpire with high-level of knowledge and extensive on-field background. Adjudicated regular season, playoff and championship games for 8 years. Strong communications skills and commitment to fairness enabled objective decisions in all situations.
YMCA Volunteer
Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
8
8
years of professional experience
Work History
Steakhouse Waiter
Yamato Steakhouse
08.2017 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
YMCA Volunteer
YMCA
08.2017 - Current
- Gained knowledge and experience working with children in educational setting.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
- Planned and delivered numerous activities and special events.
- Hosted monthly meetings with volunteers to discuss upcoming events and initiatives.
- Collaborated with local organizations to provide food baskets to families in need.
- Assisted organizing local charity events to raise funds for disadvantaged families.
Umpire
Lincoln Field/FFBT BallPark
05.2015 - Current
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Explained and taught regulations and rules to players and coaches.
- Navigated difficult situations using effective communication and explanation of game rules.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Promoted good sportsmanship among players.
- Mediated disputes between players and coaches to maintain safe, fair play.
Department Manager/Sales Associate
Duhnams Sports
01.2018 - 08.2020
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Department Manager/Retail Sales Associate
Carsons
09.2016 - 12.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Science in Sport And Recreation Management
Indiana University Kokomo
Kokomo, IN05.2023
High School Diploma -
Marion Community Schools
Marion, IN08.2017
Skills
Yamato Steakhouse
- Guest Satisfaction
- Process Monitoring
- Safe Food Handling
- Waiting Tables
- Food Preparation and Safety
Department Manager
- Work Planning and Organization
- Managing Cash Register
- Safety and Security
- Merchandising
- Employee Relationships
- Suggestive Selling
Sales Associate
- Register Opening and Closing
- Sales Floor Operations Understanding
- Customer Service Process Improvement
- Sales Goal Achievement
- Safety and Cleanliness Standards
Umpire
- Game Rules and Regulations
- Good Judgment
- Gameplay Management
- Public Safety
- Injury Prevention
- Gameplay Regulations
- Staff Leadership
YMCA
- Sports and Games
- Camper Supervision
- New Arrival Introductions
- Friendly, Positive Attitude
- Fundraising Proficiency
- Event Planning
Timeline
Department Manager/Sales Associate
Duhnams Sports
01.2018 - 08.2020
Steakhouse Waiter
Yamato Steakhouse
08.2017 - Current
YMCA Volunteer
YMCA
08.2017 - Current
Department Manager/Retail Sales Associate
Carsons
09.2016 - 12.2018
Umpire
Lincoln Field/FFBT BallPark
05.2015 - Current
Bachelor of Science - Science in Sport And Recreation Management
Indiana University Kokomo
High School Diploma -
Marion Community Schools