Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victor Avila

Napa,CA

Summary

Driven Busser with 2 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

2
2
years of professional experience

Work History

Cordeiro’s Steakhouse

Busser/Buffer
Napa, CA
06.2022 - 02.2023
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.

Bouchon Bistro

Victor Avila
Yountville, CA
04.2023 - 01.2024
  • Delivered exceptional guest experiences and taught team how to handle different situations.
  • Managed and monitored product quality, service and satisfaction trends, evaluated concerns and addressed issues to make improvements.
  • Assisted in monitoring inventory and controlling use of restaurant equipment.
  • Cleaned and sanitized work areas, utensils and equipment.

Head Food Runner/Expo

El Dorado
Sonoma, CA
04.2024 - Current
  • Enhanced dining experience by ensuring timely delivery of food orders and excellent customer service.
  • Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
  • Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive atmosphere for guests.

Education

Buisness

Napa Valley College
Napa, CA
06.2025

Skills

  • Communication skills
  • Multitasking skills
  • Table setting knowledge
  • Food running
  • Work well under pressure
  • Customer Service
  • Stocking & replenishing
  • Guest Satisfaction

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Head Food Runner/Expo

El Dorado
04.2024 - Current

Bouchon Bistro

Victor Avila
04.2023 - 01.2024

Cordeiro’s Steakhouse

Busser/Buffer
06.2022 - 02.2023

Buisness

Napa Valley College

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Victor Avila