Justin Cokes
Valrico,FL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Publix
03.2024 - Current
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Insurance Representative
John Cokes LLC
07.2023 - 01.2024
- Responded to hundreds of customer calls swiftly to resolve issues and answer questions.
- Kept detailed records on hundreds of individual insurance claims and incorporated them into detailed client files.
- Performed numerous policy renewals and record retention.
Fulfillment Associate
Lowe’s Home Improvement
11.2021 - 06.2023
- Order processing: Accurately pick, pack, and prepared customer orders for fulfillment, ensuring that the correct products are selected.
- Inventory Management: Monitor and manage inventory levels in the fulfillment area, restocking as needed to fulfill orders promptly.
- Equipment Operation: Operated material handling equipment, such as forklifts, or order pickers and pallet jacks.
- Customer Service: Provide friendly and helpful assistance to customers who pick up their orders in-store, ensuring a positive customer experience.
- Communication: Collaborate with other store departments, including sales associates and management, to coordinate order fulfillment and resolve any issues or concerns.
Cashier
The Home Depot
10.2020 - 11.2021
- Efficiently and accurately processed customer transactions using cash registers and point-of-sales system.
- Welcomed and assisted customers with their purchases, providing product information and guidance when needed.
- Maintained a clean and organized cashier station, ensuring that supplies and equipment were readily available.
- Verified and reconciled cash drawer at the beginning and end of shifts, handling cash and electronic payments with precision.
Education
Associate of Arts - Liberal Arts And Sciences
Hillsborough Community College
Tampa, FL01-2027
High School Diploma -
Durant High School
Plant City, FL06.2021
Skills
- Creative Writing
- Adobe Premiere, Photoshop, After Effects
- Punctual and reliable
- Customer service
- Adaptability
- Discipline and work ethic
- Inventory Knowledge
- Problem solving
- Ambition and Drive
- Public Speaking
- Good Attitude
- Shrinkage prevention
- Inspecting merchandise
Accomplishments
- Achieved 1st place for best comedy film in the Hillsborough County Film Festival by introducing After Effects for special effect tasks.
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
Certification
- Forklift Certified
Timeline
Grocery Clerk
Publix
03.2024 - Current
Insurance Representative
John Cokes LLC
07.2023 - 01.2024
Fulfillment Associate
Lowe’s Home Improvement
11.2021 - 06.2023
Cashier
The Home Depot
10.2020 - 11.2021
Associate of Arts - Liberal Arts And Sciences
Hillsborough Community College
High School Diploma -
Durant High School