James Raphel
Shreveport,LA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Grocery Oder Writer
Whole Foods Market Inc
Shreveport, LA
09.2023 - Current
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
- Interviewed individuals by phone, video chat and in-person to write news stories.
- Generated ideas for new content series or formats based on audience interests and market trends.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Organized material to research and complete writing tasks.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Maintenance Technician
Riverwalkapartmenthomes
Shreveport, LA
02.2022 - 09.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Developed and implemented strategies to improve maintenance processes.
O/N Ta Sale Floor
Walmart
Shreveport
05.2016 - 02.2022
- My role is to redo the store and help with stocking merchandise
Janitor
John Harvey Toyota
Bossier City
04.2009 - 10.2013
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
Computers And Development
Bossier Parish Community College
Bossier City, LA04.2024
High School Diploma -
C.E. Byrd High School
Shreveport, LA05.2009
Skills
- Retail Merchandising Expertise
- Merchandising and Display
- Adaptable and Flexible
- Honest and Ethical
- Ability to Lift 40 pounds
- Customer Service
- Energy and Physical Stamina
- Building Customer Loyalty
- Cleaning and Sanitizing
- Reliable and Responsible
- Goal-Driven
- Creative Thinking
- Time Management
- Friendly and Helpful
- Staff Support
- Decision Making
- Honest and Dependable
- Attention to Detail
- Safety and Cleanliness
- Standards Customer
- Strong Communication & Interpersonal Skills
- Creative Writing
- Editing
- Grammar usage
- Research
- Idea Brainstorming
- Effective writing
- Network Troubleshooting
- Remote Support
- Network Maintenance
- Help Desk Operations
- System Administration
- Wireless Networking
- Application installations
- Network Security
- IT Asset Management
- Mobile Device Management
- Operating system management
Timeline
Grocery Oder Writer
Whole Foods Market Inc
09.2023 - Current
Maintenance Technician
Riverwalkapartmenthomes
02.2022 - 09.2023
O/N Ta Sale Floor
Walmart
05.2016 - 02.2022
Janitor
John Harvey Toyota
04.2009 - 10.2013
Computers And Development
Bossier Parish Community College
High School Diploma -
C.E. Byrd High School