Justin Corbin
Las Vegas,NV
Summary
Driven Sales Associate with proven expertise in customer service and negotiation tactics honed at Sam Ash Music. Excelled in upselling and customer needs assessment, enhancing customer relationships and boosting sales. Skilled in payment processing and inventory control, consistently delivering results by leveraging an outgoing personality and problem-solving skills to exceed targets. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sam Ash Music
06.2023 - 08.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Cashier Team Lead
Regal Cinemas
06.2021 - 01.2023
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
Education
High School Diploma -
Green Valley High School
Henderson, NV05.2022
Skills
- Promotional support
- Customer Needs Assessment
- Payment Processing
- Upselling
- Typing
- Adobe Magento
- Outgoing Personality
- Customer Service
- Negotiation Tactics
- Problem-solving skills
- Store product knowledge
- Merchandising knowledge
- Inventory Control
Accomplishments
.Awarded Top Credit Card Applications Received, every month working at Sam Ash
. Top Sales on front floor every month, along with most tickets processed each day
. Top 3 in over the phone sales through magento throughout my time at Sam Ash
Timeline
Sales Associate
Sam Ash Music
06.2023 - 08.2024
Cashier Team Lead
Regal Cinemas
06.2021 - 01.2023
High School Diploma -
Green Valley High School
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