Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Justin Cortes

Davie,FL

Summary

Dynamic and reliable professional with a proven track record at Kohl's, excelling in customer service and relationship building. Bilingual and detail-oriented, I consistently enhance customer satisfaction and streamline operations. Recognized for punctuality and teamwork, I thrive in fast-paced environments, ensuring exceptional service and fostering positive experiences.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Magical Displays
05.2025 - 09.2025
  • Maintained cleanliness and organization of work area to promote safety and efficiency.
  • Assisted in inventory counts, identifying discrepancies and contributing to accurate stock levels.
  • Collaborated with team members to streamline workflow and enhance productivity during peak hours.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Sales Associate

Kohl's
03.2025 - 06.2025
  • Assisted customers in product selection and provided information about features and benefits.
  • Maintained organized merchandise displays to enhance customer experience and facilitate sales.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to gather feedback and improve service delivery.
  • Built relationships with customers to encourage repeat business.

Crew Member

Hard Rock Stadium
01.2025 - 05.2025
  • Provided exceptional customer service by greeting and assisting guests prompts
  • Collaborated with team members to maintain cleanliness and organization of work area.
  • Prepared and served food items according to safety and quality standards.
  • Resolved customer inquiries and complaints efficiently, ensuring satisfaction.

Crew Member

La Cosecha
02.2024 - 06.2024
  • Followed safety protocols to ensure compliance with health regulations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Volunteer

Memorial Hospital West
12.2022 - 06.2023
  • Assisted in organizing community events to foster engagement and support local initiatives.
  • Collaborated with team members to execute outreach programs, enhancing community involvement.
  • Adapted quickly to changing circumstances during events, ensuring smooth operations.
  • Engaged with diverse groups to promote volunteer opportunities and increase participation.

Education

High School Diploma -

Broward College
Fort Lauderdale, FL
06-2027

Skills

  • Clear communication
  • Attention to detail
  • Team collaboration
  • Listening skills
  • Relationship building
  • Bilingual
  • Customer service excellence
  • Reliability and punctuality

Interests

  • Playing Sports
  • Road Trips
  • Fashion and Style
  • Running
  • Traveling

Timeline

Warehouse Worker

Magical Displays
05.2025 - 09.2025

Sales Associate

Kohl's
03.2025 - 06.2025

Crew Member

Hard Rock Stadium
01.2025 - 05.2025

Crew Member

La Cosecha
02.2024 - 06.2024

Volunteer

Memorial Hospital West
12.2022 - 06.2023

High School Diploma -

Broward College
Justin Cortes