Summary
Overview
Work History
Education
Skills
Timeline
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Justin Cox

Louisville,IL

Summary

Skillful Server and Hourly Manager with 20+ years in the restaurant industry, orchestrating exceptional dining experiences with a focus on hospitality and upselling. Proficient in food and beverage knowledge, POS systems, and tableside service. Strong work ethic and collaborative approach to ensure efficient workflow and guest satisfaction.

Overview

7
7
years of professional experience

Work History

Server/ Hourly Manager

Grassa Gramma
02.2022 - Current
  • Orchestrated the dining experience for guests with the highest priority given to hospitality followed with upselling skills that fit in where appropriate
  • Demonstrated a high knowledge level of all food items and most bar products
  • As someone with manager capabilities help other as needed when time allows

Server

Steak and Bourbon
06.2021 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Dinner Captain (Server)/ Hourly Manager

Z's Oyster Bar and Steakhouse
04.2017 - 01.2020
  • Worked with an assistant to provide upscale service in a full crumb environment
  • Along with standard serving practices we provided dishes that were prepared or finalized tableside
  • Provided full and proper wine service
  • Very hands off manager, the owner just wanted someone to watch the restaurant when he couldn't be there

Education

Bachelor of Science - Journalism

University of Kentucky
Lexington, KY

High School Diploma -

Southern High School
8620 Preston Highway Louisville, KY
05.2001

Skills

  • 20 years in restaurants covering all positions (Never a bartender or GM but I've done the work)
  • Developed soft skills including timing skills, anticipating needs and a full understanding of cleanliness and sanitation
  • A strong work ethic I'm rarely absent or late I stay productive, even in slow times I'm willing to pitch in until the job is done
  • Natural leadership abilities

Timeline

Server/ Hourly Manager

Grassa Gramma
02.2022 - Current

Server

Steak and Bourbon
06.2021 - 12.2021

Dinner Captain (Server)/ Hourly Manager

Z's Oyster Bar and Steakhouse
04.2017 - 01.2020

Bachelor of Science - Journalism

University of Kentucky

High School Diploma -

Southern High School

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Justin Cox