Justin Crawford
North Potomac,MD
Summary
Accomplished Field Operations Manager with a proven track record at Hydromax USA, enhancing operational efficiency and staff oversight. Excelled in cultivating client relationships, demonstrating exceptional problem-solving and relationship-building skills. Achieved significant improvements in team performance and project execution by leveraging expertise in operational planning and training.
Overview
14
14
years of professional experience
Work History
Feild Operations Manager
Hydromax Usa
07.2020 - Current
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed $3.6 million yearly budget covering four states.
Feild Supervisor
Hydromax Usa
04.2018 - 02.2020
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
Crew Lead CCTV
Hydromax Usa
04.2016 - 04.2018
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Communicated effectively with upper management, and team members,to keep everyone informed.
- Completed safety inspections on sewer lines utilizing Cues camera equipment and POSM software.
CCTV Technician
Hydromax Usa
07.2015 - 04.2016
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Followed safety protocols to minimize workplace accidents.
- Identified depths of sewer and gas lines using RD equipment.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
ICQA Problem Solver
Amazon
11.2012 - 06.2015
- Consistently met or exceeded daily quotas for order processing, showcasing dedication to job performance standards.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Exhibited strong problem-solving skills when encountering challenges related to inventory discrepancies or damaged products.
- Coordinated with other departments during peak periods, ensuring smooth workflow and optimal resource utilization.
Warehouse Worker
Amazon
08.2010 - 11.2012
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced shipping errors by accurately picking, packing, and labeling orders according to specifications.
- Loaded and unloaded trucks efficiently, preventing damage to products during transportation.
Education
No Degree - Accounting
UVA Wise
Wise, VAHigh School Diploma -
Pike County Central High School
Pikeville, KY06.2005
Skills
- Staff Oversight
- Operational Efficiency
- Training and mentoring
- Operational planning
- Inventory Tracking
- Schedule Coordination
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Adaptability and Flexibility
- Relationship Building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Feild Operations Manager
Hydromax Usa
07.2020 - Current
Feild Supervisor
Hydromax Usa
04.2018 - 02.2020
Crew Lead CCTV
Hydromax Usa
04.2016 - 04.2018
CCTV Technician
Hydromax Usa
07.2015 - 04.2016
ICQA Problem Solver
Amazon
11.2012 - 06.2015
Warehouse Worker
Amazon
08.2010 - 11.2012
No Degree - Accounting
UVA Wise
High School Diploma -
Pike County Central High School