Justin Crawford
AEC Financial Inc
Glendora,CA
2
Languages
12
years of professional experience
Detail-oriented Bookkeeper skilled in account reconciliation and data entry. Maintains accurate financial records and supports month-end close processes to ensure financial accuracy and efficiency. Contributes to team-focused environments, fostering collaboration and improving workflow.
Work History
BOOKKEEPER
11 Months- Accurately entered financial transactions into accounting software and ensured that all data was accurate and up-to-date.
- Updated QuickBooks to maintain accurate financial records and support timely reporting.
- Contacted financial institutions and vendors via phone to discuss transactions. to financial institutions and vendors related to financial transactions.
- Reviewed and verified invoices and payments for accuracy, ensuring compliance before processing.
- Prepared weekly payroll summaries which included deductions for taxes, insurance premiums.
- Provided support with month-end close processes such as journal entries and reconciliations.
- Utilized problem solving abilities to identify discrepancies between financial documents and implement solutions accordingly.
- Monitored customer accounts for overdue payments while providing friendly reminders via email or phone calls.
- Monitored customer accounts for overdue payments, facilitating collections through friendly reminders via email or phone calls.
- Carried out daily office tasks including filing, answering telephones, and managing correspondence, such as filing, answering telephones, and handling routine correspondence.
- Operated computers programmed with accounting software to record, store, and analyze information.
- Operated computers programmed with accounting software to record, store, and analyze information.
- Operated 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
COURT SERVICES ASSISTANT III
9 Years 6 Months- Coordinated interdepartmental efforts to optimize court services operations.
- Prepared correspondence for attorneys, judges, and other legal professionals.
- Demonstrated strong organizational skills by managing multiple files and documents in an efficient manner.
- Maintained confidentiality of sensitive information related to court proceedings.
- Processed payments for court fees and fines in accordance with established procedures.
- Supported court personnel by efficiently managing administrative tasks, including filing and data entry.
- Verified accuracy of paperwork submitted by litigants.
- Assisted in scheduling hearings, depositions, trials, and other court proceedings.
- Utilized computer software programs, such as Microsoft Office Suite, to manage records and produce reports.
- Delivered timely and effective customer service to clients, addressing inquiries with accuracy and professionalism.
- Trained colleagues on administrative processes to improve efficiency.
- Answered inquiries from general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
- Instructed parties about timing of court appearances.
- Prepared meeting agendas and packets of related information.
- Supervised up to 25 employees. Kept and updated attendance records, request for time off and employee performance.
SERVICE WRITER
1 Year 6 Months- Answered phone calls from potential customers to schedule appointments for services or parts sales.
- Scheduled service appointments and parts sales by answering incoming calls from potential customers.
- Checked warranty status before proceeding with repairs and service contract coverage by examining records and papers and explaining provisions and exclusions.
- Demonstrated ability to effectively communicate with customers and colleagues in a professional manner.
- Conferred with customers by telephone or in-person to provide product or service information.
- Contacted customers to relay details and extra costs associated with additional work.
- Verified warranty and service contract coverage by examining records and papers and explaining provisions and exclusions.
- Maintained detailed service records, including repairs, parts used, labor costs, and customer complaints to ensure accurate service history.
- Developed comprehensive knowledge of the organization's products and services to provide informed responses to customer queries.
- Welcomed customers upon arrival at the facility upon arrival at the facility and answered questions regarding their vehicles' maintenance history.
- Prepared repair orders by describing symptoms, problems and discovered causes.
- Maintained accurate records of service information, including repairs, parts used, labor costs, and customer complaints.
- Performed cashiering duties such as taking payments from customers for services rendered.
- Developed estimates by determining prices and charges for materials, supplies and labor.
- Prepared cost estimates for requested services based on labor hours required and parts needed.
- Analyzed and collected customer information to prepare product or service reports.
- Managed escalated customer calls with professionalism and care professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
- Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
- Visited company vendors to acquire necessary parts and materials for service to retrieve need parts and materials for service and repairs.
- Operated a forklift to unload materials and parts from vendor delivery trailers.
- Completed a daily inspection of repair shop for adherence to safety guidelines, proper maintenance of shop tools (ie: air hoses, tire machines, oil and lube lines, etc.)
Education
Certification - Administration of Justice
- Received Certification of Completion in the Administration of Justice program in June 1996.
- Studied several topics related to law enforcement education and general studies.
General Studies - General Education
- Attended from January 2007 to June 2007.
- Studied general education classes.
Skills
Bookkeeping
Quickbooks
Reconciliation expertise
Financial reporting
Payroll processing
Financial data analysis
Client account management
Problem-solving
Effective communication
Teamwork and collaboration
Adaptability and flexibility
LANGUAGES
English
Fluent
Timeline
BOOKKEEPER
AEC Financial Inc
02.2025 - 01.2026Read More
COURT SERVICES ASSISTANT III
Superior Court of California, County of Los Angeles
08.2015 - 02.2025Read More
SERVICE WRITER
Travel Centers of America
02.2014 - 08.2015Read More
Mount San Antonio College
Certification from Administration of Justice
Read More
Citrus College
General Studies from General Education
Read More