Justin Crow

Led projects within Dell AI division, coordinating with partners such as HPC and NVIDIA.

Certified Scrum Master in charge of running daily stand-ups with engineering team including developers, Product Owners, Solutions Architects, and Program Managers across multiple time zones including India team members in Bangalore and Cork, Ireland.

Responsible for keeping project tracking tools such as Jira and Confluence updated with latest statuses, impediments, and milestone timelines.

Coordinated with Product Owners and Program Managers daily regarding any changes that need to be made in order to meet specified project deliverables

Responsible for lab equipment procurement and budget tracking for the Global Alliances division

Responsible for lab space planning and configurations, Network implementation and troubleshooting, and hardware/software setup

Daily collaborations and meeting coordination with team members in NC, Texas, California, and Bangalore, India

• Diagnosed and resolved technical issues for end-users, improving overall system performance.
• Provided remote support via ticketing systems, ensuring timely resolution of IT-related queries.
• Collaborated with cross-functional teams to implement software updates and enhance user experience.
• Assisted in maintaining hardware inventory and tracking asset lifecycle management procedures.