Justin Curtis
Killeen,TX
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. Agile Signal Support Systems Specialist proficient at maintaining all levels of network and system health. Holistic monitor of important system health metrics. Provides extraordinary support for assets ranging from signal-level hardware to complex computer systems to LAN and WAN installations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
11
11
years of professional experience
Work History
25U Signal Support Systems Specialist
U.S. Army Active Duty
Fort Hood, TX
06.2014 - Current
- Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
- Responded to problems with processing and production equipment and completed timely repairs.
- Inspected systems, diagnosed problems and developed optimal solutions.
- Assembled electrical systems or prototypes using hand tools or measuring instruments.
- Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs.
- Educated equipment operators on proper use of equipment.
- Applied diagnostics and testing tools to systems, quickly identifying issues and implementing completing resolutions.
- Trained soldiers on how to use JCR, JBCP, MSDS, Kiv-7M.
- Mentor and train 25N on how to set-up CRG and AMG.
- Certified 25N for ADA validations.
- Used Voice Over Internet Protocols to set up NIPR internet for supported Units.
- Rethought plans for each design to devise lateral options filling unique communication gaps.
- Trained soldiers to set-up Retrans site for Field Artillery over FM communication.
- Passed data through FM communications for fire's missions for artillery units supported.
- Network set-up for internal battles and training for ADA Battalion.
Adult Corrections Officer
Angola Corrections
Angola, LA
08.2013 - 07.2014
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Inspected work sites and crew trucks for contraband, cleanliness and safety
25B Information Technology Specialist
U.S. Army Active Duty
Fort Gordon, GA
05.2012 - 06.2013
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Maintained energy and enthusiasm in fast-paced environment.
- Re-imaged computers taken from line units.
- Worked with customers in S6 help desk.
- Coordinated pick-up and turn-in for computer, KGV-72, and Harris radio.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
No Degree - Cybersecurity
American Public University System
Charles Town, WV05.2024
High School Diploma -
Jackson High School, Jackson, LA
Jackson, LA05.2011
Skills
- Verbal and Written Communication
- Signal Support Systems Installation
- Radio and Data Distribution Systems
- Strong Interpersonal Communication
- Telecommunications Network Planning
Accomplishments
- Collaborated with team of 4 in the development of ADA certifications.
- Promoted to Senior Help Desk after 4 months of employment.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
25U Signal Support Systems Specialist
U.S. Army Active Duty
06.2014 - Current
Adult Corrections Officer
Angola Corrections
08.2013 - 07.2014
25B Information Technology Specialist
U.S. Army Active Duty
05.2012 - 06.2013
No Degree - Cybersecurity
American Public University System
High School Diploma -
Jackson High School, Jackson, LA