Justin Dailey
Perryville,MO
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Dailey Welding & Fabrication
Perryville, MO
07.2021 - Current
- Interpreted technical drawings accurately in order to fabricate complex components.
- Operated forklifts, cranes, hoists and other material handling equipment to move materials around shop floor.
- Assembled parts into larger structures following blueprints and engineering specifications.
- Troubleshot problems related to fabrication process and proposed solutions for improvement.
- Ensured compliance with safety regulations at all times while working on the shop floor.
- Inspected welds for quality assurance purposes to ensure adherence to standards.
- Cut materials with plasma cutters, oxy-acetylene torches or mechanical shears according to specifications.
- Communicates frequently with clients regarding progress updates on bids and estimates submitted by the company.
- Creates detailed reports outlining estimate assumptions used during bidding process.
- Maintains accurate records of estimated versus actual costs incurred during projects.
- Identifies potential risks associated with proposed projects and recommends strategies for mitigating those risks.
Salesman/Laborer
Jay's Firewood And Mulch
Perryville, MO
03.2021 - Current
- Generated leads from cold-calling prospective clients.
- Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
- Greeted customers and provided information about products and services.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Provided timely follow-up on inquiries made by potential customers.
- Maintained list of prospects for future marketing efforts.
- Solicited orders from existing customers through phone calls and emails.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Negotiated prices and set up contracts to finalize sales agreements.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
Specialty Welder
Custofab
Sand Springs, OK
03.2012 - 02.2021
- Identified problems with joints or welds through visual inspection or metallurgical analysis before making repairs or adjustments.
- Conducted preventative maintenance on all equipment used in the production process including torches, regulators, hoses and power sources.
- Provided guidance to apprentices on proper setup procedures, safety protocols and general best practices related to specialty welding tasks.
- Developed plans for layout of weldments based on blueprints and sketches.
- Analyzed engineering drawings and specifications to determine appropriate weld techniques.
- Repaired broken or cracked parts using various welding techniques including gas tungsten arc and shielded metal arc.
- Inspected welds for conformance with quality requirements, using x-ray machines, hydrostatic testing machines and other tools.
- Constructed jigs, fixtures, templates and patterns used in the production of metal components.
- Performed post-welding inspections utilizing non-destructive testing methods such as radiography or ultrasonic inspection devices.
Education
High School Diploma -
Perryville Sr. High School
Perryville, MO05-2009
Skills
- Negotiation
- Business Planning
- Problem-solving capabilities
- CNC Programming
- Precision measuring
- OSHA Regulations
- Proficient in Computer and data entering skills
References
- Brandon Layton - Project Manager - Custofab - 573-768-9760
- Lucas Vernon - Team Leader - Jay's Firewood & Mulch - 573-517-8386
Timeline
Owner/Operator
Dailey Welding & Fabrication
07.2021 - Current
Salesman/Laborer
Jay's Firewood And Mulch
03.2021 - Current
Specialty Welder
Custofab
03.2012 - 02.2021
High School Diploma -
Perryville Sr. High School