Justin D'Amato

As a VIP concierge, I specialized in curating unforgettable experiences and exceeding the expectations of high-profile clientele. My role involved orchestrating luxurious yacht charters and cultivating lasting relationships with discerning clients. Key responsibilities included:

• Spearheading yacht chartering services, meticulously coordinating every detail from vessel selection and itinerary planning to onboard amenities and catering, ensuring seamless and unforgettable experiences for clients.
• Leveraging a deep understanding of the luxury travel industry to source and negotiate with yacht vendors, securing competitive rates and exclusive offerings for our clientele.
• Nurturing client relationships through personalized attention and proactive communication, anticipating needs, and surpassing expectations to foster long-term loyalty and repeat business.
• Continuously expanding our network of high-net-worth individuals and luxury travel partners through targeted outreach, networking events, and strategic marketing initiatives, driving business growth and enhancing our reputation as a premier concierge service.

• Leveraging consultative sales techniques to understand clients' fitness aspirations and effectively communicate the value of personalized training programs.
• Demonstrating exceptional interpersonal skills to build rapport, trust, and client loyalty, resulting in a high client retention rate and steady business growth.
• Utilizing strategic marketing initiatives, including social media campaigns and community events, to expand outreach and attract new clientele.
• Continuously refining sales pitches and presentations based on client feedback and industry trends, ensuring relevance and effectiveness in a competitive market.

• You will take our customers through the entire mortgage sales cycle and ensure a world-class customer experience
• Effectively prepare and present customized mortgage solutions to potential customers
• Follow up on inbound, direct marketing leads
• Analyze credit worthiness, calculate risk and provide unique financial solutions
• Analyze customer application, credit reports, and supporting documentation
• Engage and present to customers

• Handled any customer issue that an employee was unable to solve while still maintaining a positive customer service relationship
• Responsible for resolving any customer issue that they may have whether it was for deciding what service would work best for them, pricing, or going above and beyond to make sure that they left having a positive experience
• I helped customers ship their boxes by creating labels and putting their items in safe boxes
• All package investigations to assist customers in either finding their lost package or getting the package returned to them
• One of my daily responsibilities was counting, balancing, and collecting the daily deposits
• If there was an issue with the cash drawer amounts, I was required to investigate any issues and locate any missing cash
• Another responsibility of mine was pulling hours for the owner.

• Investigate illegal or suspicious activities
• Respond to a variety of calls that require intervention approaches ranging from personal counseling techniques to the use of physical or deadly force
• Respond to calls for assistance, administer first aid at crime or accident scenes
• Execute arrest warrants, locating and taking persons into custody
• Record daily activities and submit logs
• Prepare reports and paperwork in an organized, timely fashion
• Testify in court concerning work activities