Summary
Work History
Education
Skills
Timeline
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Justin Dang

Longwood,FL

Summary

A strong enthusiasm for technology and customer support is showcased, driven by a blend of technical expertise and a commitment to problem-solving. Proven experience in addressing customer needs in fast-paced environments underscores a dedication to delivering exceptional service and fostering positive relationships. A readiness to apply computer science knowledge and insights into practical applications aligns well with the goal of driving efficiency and innovation in a collaborative setting.

Work History

Technical Support/Sales

Asurion
Orlando, USA
  • Professionally assists customers with technical issues related to AT&T’s products and services, including internet, wireless, television, and home phone services.
  • Their role is to troubleshoot, diagnose, and resolve problems, providing solutions either remotely or by guiding customers through steps to fix issues on their devices.
  • Building relationships, solving problems, and helping customers find the right products and services to meet their needs.

Financial Processor

Vanguard
Malvern, USA
  • Efficiently handled transitions of funds through non-ACATS, direct rollovers for migration to Vanguard.
  • Responsible for handling various financial transactions, and ensuring their accuracy and compliance with relevant regulations.
  • Served as team's direct rollover subject matter expert.

Sales Representative

Washington Brothers
Philadelphia, USA
  • Assisted customers in choosing and buying construction materials.
  • Engaged with clients to identify project needs and deliver specialized recommendations for product selection.
  • Helped customers with construction projects and provided a positive shopping experience.
  • Delivered outstanding service, fostering business success.

Education

Bachelors of Science - Computer Science

Colorado State University Global
Aurora, CO
12.2024

Information in Science and Technology -

Penn State University
Abington, PA
06.2017

High School Diploma -

Lower Merion High School
Ardmore, PA
06.2015

Skills

  • Python
  • C
  • Java
  • Information Technology
  • Software Engineering
  • Sales
  • Financial Processing
  • Agile Methodology
  • JavaScript
  • Object-Oriented Programming
  • Eclipse
  • OSHA 30
  • Computer repair
  • Web Development
  • Operating Systems
  • Excel
  • Customer Service
  • SQL database
  • HTML
  • IntelliJ
  • Data Structures and Algorithms

Timeline

Technical Support/Sales

Asurion

Financial Processor

Vanguard

Sales Representative

Washington Brothers

Bachelors of Science - Computer Science

Colorado State University Global

Information in Science and Technology -

Penn State University

High School Diploma -

Lower Merion High School

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Justin Dang