Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fire Extinguisher Operations Manager
Shambaugh and Sons
Fort Wayne, IN
11.2019 - 03.2025
Manage and coordinate the activities of the fire protection technicians, ensuring smooth and efficient operations.
Ensure adherence to safety regulations and industry standards for fire protection.
Schedule and oversee regular maintenance, inspections, and testing of fire safety equipment, including fire extinguishers.
Assess client needs for fire protection services, provide guidance, and maintain communication.
Provide training and guidance to staff on fire safety procedures, and the use of fire extinguishers.
Maintained accurate records of all services performed, inspections, and maintenance activities.
Addressed and resolved customer issues and concerns related to fire protection services.
Trained a team on effective sales techniques to perform goodwill with customers at the customer site.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Night Auditor
Vioxx Services
Warsaw, IN
11.2016 - 11.2019
Night Auditor/Front Desk Agent at the Zimmer Biomet Hotel.
Reconciled various accounts to ensure that the financial records were accurate.
Verified all guest charges, payments, and credits posted to individual guest accounts during the day
Verified that all charges posted were accurate prior to submitting final bills to guests.
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Education
Associate - Education
Ball State University
Muncie, IN
01.1997
High School -
Tippecanoe Valley High School
05.1994
Skills
Fire safety regulations
Customer service
Team management
Communication skills
Team building/leadership
Operations oversight
Customer relationship management (CRM)
Purchasing and procurement
Contract negotiation
Inventory management
Financial management
Certification
Ansul R102 Training
Ohio Portables License
Driver's License
OSHA 30
Timeline
Fire Extinguisher Operations Manager
Shambaugh and Sons
11.2019 - 03.2025
Night Auditor
Vioxx Services
11.2016 - 11.2019
Associate - Education
Ball State University
High School -
Tippecanoe Valley High School
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