Summary
Overview
Work History
Education
Skills
Timeline
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Justin Dehn

Santa Ana,CA

Summary

I am currently investing my efforts to serve my community as a therapist. Through past experience and current education, I have developed and sharpened social skills to become a more effective listener. Within this field - and in life - I appreciate the significance of keeping an open-mind when interacting with others. Staying open to understand others offers opportunities of sincere connection and mutual respect. My goal is to continue to cultivate more experiences within the field that further my growth not only as a therapist but as a person more aligned with my values and intentions. In this respect, I aim to dedicate myself to my fullest capacity.

Overview

11
11
years of professional experience

Work History

Tech Specialist

Subaru of America
05.2018 - Current
  • Provide comprehensive walk-throughs of Subaru's features/services
  • Work directly with customers one-on-one to assist them with any concerns or issues to improve satisfaction
  • Adapt to a diverse set of people who require varying levels of assistance and instruction
  • Developed strong interpersonal skills
  • Achieved percent retention goals, contributing to rewards for our location
  • Maintained an exemplary survey score: highest in the district

VP Operations/Tutor

Tutornerds
12.2014 - Current
  • Directed students' work plans and goals
  • Communicate with parents to review progress and assessments
  • Refine process of interviewing/hiring new tutors
  • Onboard new tutors through training and intro to policies
  • Consult to improve efficacy of operations

Registered Behavior Technician

Behavior Support Solutions
02.2016 - 08.2017
  • Worked one-on-one with adolescents diagnosed with autism
  • Coordinated with supervisor to discuss plans and progress for each client
  • Communicated with parents to provide updates and potential suggestions for greater integration outside of sessions
  • Helped clients overcome struggles with communication, social anxieties/hesitations, and hygiene

Volunteer for Suicide Prevention Crisis Line

Didi Hirsch Mental Health Services
01.2014 - 10.2016
  • Completed eight week training course to become a counselor for SPC
  • Handle calls as a counselor for those at risk of suicide
  • Assess suicidal risk according to procedure
  • Acquired skills in active listening, empathy, and building rapport
  • Apply methods of gathering information, de-escalating situations, and resolving conflicts

Tutor

Test Prep Gurus
07.2014 - 12.2014
  • Managed students' spreadsheets including full detailed notes for each session
  • Completed and taught over ten different tests for math/science
  • Assessed/reported each student's strengths, weaknesses, and motivation
  • Helped raise each student's scores after 6-12 hours of instruction

Education

Master of Arts - Marital And Family Therapy

California State University, Dominguez Hills
Carson, CA
06-2027

B.A. - Sociology

University of California
Irvine, CA
07.2010

Skills

  • Strong interpersonal skills
  • Active listening and empathizing
  • Ability to adapt and optimize self-performance within new environments or systems
  • Insight into thought, behaviors, and perceptions

Timeline

Tech Specialist

Subaru of America
05.2018 - Current

Registered Behavior Technician

Behavior Support Solutions
02.2016 - 08.2017

VP Operations/Tutor

Tutornerds
12.2014 - Current

Tutor

Test Prep Gurus
07.2014 - 12.2014

Volunteer for Suicide Prevention Crisis Line

Didi Hirsch Mental Health Services
01.2014 - 10.2016

Master of Arts - Marital And Family Therapy

California State University, Dominguez Hills

B.A. - Sociology

University of California

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