Justin De Hoyos
Corpus Christi ,TX
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
15
15
years of professional experience
Work History
Bartender/Banquet Server
Holiday Inn Marina
Corpus Christi, TX
02.2024 - Current
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness of bar area, utensils, and glassware throughout shifts.
- Managed inventory of liquor, beer, and wine to ensure stock availability.
- Processed customer payments accurately using point-of-sale systems.
- Collaborated with kitchen staff to coordinate timely food and drink service.
Curbside Leader
HEB Grocery Store
Corpus Christi, Texas
01.2023 - 06.2025
- Led daily operations ensuring compliance with safety and health standards.
- Trained new team members on store policies and customer service practices.
- Coordinated staff schedules to optimize coverage during peak shopping hours.
- Fostered a positive work environment encouraging teamwork and communication.
- Resolved customer complaints effectively promoting a high standard of service.
Bartender/Server
Johnny Carinos Country Italian
Corpus Christi, Texas
03.2011 - 12.2023
- Assisted customers with menu selections and beverage pairings.
- Engaged customers in conversation to enhance their experience.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
Service Manager
HEB Grocery Store
Corpus Christi, Texas
04.2014 - 01.2023
- Managed daily operations of service teams to ensure efficient workflow.
- Coordinated with cross-functional teams to optimize resource allocation and usage.
- Analyzed service performance data to identify areas for improvement.
- Facilitated regular team meetings to discuss service goals and objectives.
- Developed and maintained relationships with customers, vendors, and suppliers.
Education
BBA - General Business
Texas A&M Corpus Christi
Corpus Christi, TX12-2010
Skills
- Beverage mixing
- Inventory management
- Point-of-sale operation
- Menu knowledge
- Health compliance
- Customer relationship management
Timeline
Bartender/Banquet Server
Holiday Inn Marina
02.2024 - Current
Curbside Leader
HEB Grocery Store
01.2023 - 06.2025
Service Manager
HEB Grocery Store
04.2014 - 01.2023
Bartender/Server
Johnny Carinos Country Italian
03.2011 - 12.2023
BBA - General Business
Texas A&M Corpus Christi
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