Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Smith

New Orleans,LA

Summary

Dedicated Server and Bartender with over 6 years in fast-paced environments. Specializes in order management, beverage preparation, cash handling, and POS operation. Committed to maintaining cleanliness and delivering an inviting atmosphere for guests while ensuring accuracy and efficiency during peak hours.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Dragos Seafood Restaurant
New Orleans, LA
04.2022 - 08.2024

● Provided professional and attentive service in a busy seafood restaurant.

● Greeted guests and provided tailored food and beverage recommendations.

● Managed multiple tables, ensuring accurate and high-quality service during peak hours.

● Prepared and served beverages while following responsible alcohol service practices.

● Used POS systems to enter orders and process payments.

● Communicated effectively with kitchen, bar, and management teams.

● Maintained a clean and welcoming dining environment.

● Handled guest requests and concerns with professionalism.

  • Engaged customers in friendly conversation, fostering a welcoming atmosphere at the bar.

Server/Bartender

Twin Peaks
Baton Rouge, LA
03.2020 - 11.2022
  • Provided excellent customer service in fast-paced dining environment.
  • Prepared and served a variety of cocktails and beverages.
  • Maintained cleanliness and organization of bar and dining areas.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Greeted guests with friendliness and professionalism.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Server/Bartender

Applebee's Neighborhood Grill & Bar
New Orleans, LA
10.2018 - 09.2020
  • Prepared and served a variety of cocktails and beverages.
  • Provided excellent customer service in fast-paced dining environment.
  • Engaged with customers to enhance their dining experience and satisfaction.
  • Maintained cleanliness and organization of bar and dining areas.
  • Handled cash transactions and processed payments accurately.
  • Monitored inventory levels and assisted with stock replenishment as needed.

Education

Bonnabel Magnet High School
Metairie, LA

Skills

  • ● Bartending & Beverage Service
  • ● Food & Beverage Knowledge
  • Beverage mixing
  • ● POS Systems

Order verification

Purchase order management

● Customer Service

Customer support

● Cash management

● Upselling & Menu Recommendations

● Order Accuracy

Multitasking

● Teamwork

● Conflict Resolution

● Guest Relations

● Time Management

● Fast-Paced Environments

Timeline

Server/Bartender

Dragos Seafood Restaurant
04.2022 - 08.2024

Server/Bartender

Twin Peaks
03.2020 - 11.2022

Server/Bartender

Applebee's Neighborhood Grill & Bar
10.2018 - 09.2020

Bonnabel Magnet High School
Kyla Smith