Bella Smith
Chandler,USA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Rochesters
Mesa, Az
11.2025 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Managed customer orders using point-of-sale systems effectively.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area consistently.
- Trained new servers on menu items and service standards.
- Handled customer inquiries and resolved issues promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared drinks according to standard recipes.
- Assisted in training new servers on restaurant protocols and menu items.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Monitored tables to anticipate guest needs and provide prompt assistance.
- Developed strong rapport with regular customers to enhance their dining experience.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted in training new bartenders on drink recipes and service techniques.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer, and cocktails for patrons.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Assisted in setting up the bar for service shift.
Food Runner/Busser
Chili's
Mesa, AZ
03.2025 - 06.2026
- Efficiently delivered food orders from the kitchen to customers' tables, ensuring prompt and accurate service
- Collaborated with servers and kitchen staff to prioritize food delivery based on customer preferences and timing
- Maintained a clean and organized work area, adhering to health and safety regulations
- Assisted in setting up dining areas before service, including arranging table settings and utensils
- Provided exceptional customer service by promptly addressing any concerns or special requests from diners
- Demonstrated strong attention to detail when checking orders for accuracy before delivering them to customers
- Managed multiple tasks simultaneously during busy periods while maintaining a high level of professionalism
- Adapted quickly to changes in customer needs or restaurant procedures, ensuring smooth operations during peak hours
- Consistently achieved an average delivery time of XX minutes per order, meeting or exceeding company standards
- Received XX% positive feedback from customers regarding efficient food delivery services
- Delivered an average of XX orders per shift without errors or delays, contributing to overall customer satisfaction
- Worked collaboratively with fellow food runners and servers to create a positive dining experience for guests
- Communicated effectively with the kitchen team to ensure accurate order preparation and timely delivery
Server
Buffalo Wild Wings
Queen Creek, AZ
04.2025 - 11.2025
- Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
- Implemented upselling techniques resulting in an increase in average check size by XX%
- Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services
- Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
- Demonstrated strong problem-solving skills by resolving issues related to food quality or service promptly and effectively
- Effectively communicated customer feedback or concerns to management for prompt resolution
- Maintained a clean work area throughout shifts by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
Shift Lead
Jamba Juice
Chandler, AZ
05.2023 - 05.2025
- Customer service focus
- Manage a team
- People skills
- Team motivation
- Work delegation
- Guest service
- Clean OCD
- Employee training
- Staff motivation
- Team supervision
Nanny/Babysitter
Chandler, AZ
09.2022 - 01.2023
- Provided attentive and nurturing care for children, ensuring their safety and well-being at all times
- Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings
- Established open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones
- Maintained a clean and organized living space for the children by tidying up toys, preparing meals/snacks, and completing light housekeeping tasks
- Implemented positive discipline techniques to encourage good behavior while promoting independence and self-confidence
- Promoted physical activity through outdoor playtime/exercise routines to enhance gross motor skills development
- Built strong relationships with children through active listening, empathy, patience, and understanding their individual needs/personalities
- Ensured adherence to dietary restrictions or special needs of children by carefully following instructions from parents/guardians
- Assisted with homework assignments and provided tutoring support in various subjects as needed
- Managed schedules effectively by coordinating school drop-offs/pick-ups, extracurricular activities, playdates, appointments, etc
- Engaged in interactive learning experiences such as reading books aloud or teaching basic math concepts during everyday activities
- Monitored screen time usage according to parental guidelines while encouraging alternative forms of entertainment/learning opportunities
- Successfully managed the care of XX children ranging from infants to teenagers over XX years of experience as a nanny
- Received consistently positive feedback from parents/guardians resulting in an average satisfaction rating of XX%
Skills
- Food handling
- Food service
- Serving
- Restaurant experience
- Food safety
- Basic math
- ABC Bartending School
- Customer service
- POS
- Menu knowledge
- Bartending techniques
- Food safety compliance
- Staff training
- Time management
- Attention to detail
- Multitasking and organization
- Responsible beverage service
- Strong work ethic
- Liquor, wine, and food service
- Hospitality service expertise
- Cleanliness standards
- Effective customer upselling
- Price memorization
- Service prioritization
- Daily specials memorization
- Guest engagement
Certification
- ServSafe Alcohol, 04/01/25, 04/01/28
- Food Handler Certification, 10/01/24, 10/01/27
- Driver's License
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server/Bartender
Rochesters
11.2025 - Current
Server
Buffalo Wild Wings
04.2025 - 11.2025
Food Runner/Busser
Chili's
03.2025 - 06.2026
Shift Lead
Jamba Juice
05.2023 - 05.2025
Nanny/Babysitter
09.2022 - 01.2023