Shawn Edwards
Palm Desert,CA
Summary
To obtain a full time/and or part time position with a financially secure company. I I can maximize my opportunity for growth, advancement and career stability. Authorized to work in the US for any employer
Overview
1
1
Certification
1
1
year of post-secondary education
18
18
years of professional experience
Work History
Server/Bartender
Shadow mountain
Palm Desert, California
10.2025 - Current
- Ensured all guests received prompt service and attention during their dining experience.
- Provided exceptional service to high volume of daily customers.
- Took food and beverage orders tableside
- Took orders from customers accurately and in a timely manner.
- Delivered meals and checked guest satisfaction
- Delivered food orders promptly and courteously.
- Coordinated with kitchen staff on order timing
- Communicated with kitchen staff regarding customer allergies or special requests, ensuring accurate order preparation and guest safety.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained clean dining areas and service stations
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Mix drinks in accordance with all Standard SOPs
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Processed payments and closed guest checks
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Server
The cantina
Indio, CA
11.2024 - Current
- Enhanced dining experiences for guests by efficiently taking and delivering orders
- Provided attentive table service to guests in cantina dining room, ensuring satisfaction
- Presented menus and detailed daily specials and beverage selections to assist guest choices.
- Facilitated dining experiences for guests by taking and delivering orders
Security guard.
O'Linn Security
Palm Springs, CA
10.2024 - Current
- Ensured safety of guests and property through proactive monitoring and quick response to incidents.
- Monitored O'Linn Security posts to detect unauthorized access and report suspicious activity promptly.
- Checked visitor credentials and maintained secure entry control.
- Checked visitor credentials and enforced secure entry protocols to prevent unauthorized access.
Security Officer
Allied Universal
Palm Desert, CA
10.2024 - Current
- Monitored activities and reported findings to uphold security standards and ensure a safe environment. and Protected personnel and property for the employer.
- Patrolled Allied Universal client sites, checking doors, gates, and restricted areas to prevent unauthorized access.
- Patrolled Allied Universal client sites and checked doors, gates, and restricted areas.
- Logged incidents, patrols, and visitor activity in daily security reports to maintain accurate records and facilitate incident response.
Trim Technician
American Made-Desert
Hot Springs, CA
05.2024 - Current
- Executed precision trimming to enhance product quality and consistency
- Maintained American Made-Desert production equipment and ensured daily machinery readiness through thorough inspections.
- Maintained American Made-Desert production equipment and inspected daily machinery readiness.
- Adjusted tools and components to promote safe manufacturing workflows and minimize operational risks.
Line Cook/Prep Cook
Ace Event Services
La Quinta, CA
02.2024 - Current
- Prepared and assembled ingredients to ensure timely meal service.
Server/Concierge
The Service Company
La Quinta, CA
01.2024 - Current
- Facilitated dining and concierge services for guests to enhance overall experience
- Cultivated member relationships to strengthen community engagement
- Ensured a welcoming environment by organizing clubhouse space and well-organized for member enjoyment
Assistant
Desert fleet LLC
Indio, CA
08.2019 - Current
- Assisted in dispatch scheduling and route coordination for Desert fleet LLC to enhance operational flow.
- Streamlined communication between drivers, mechanics, and office staff at Desert fleet LLC to improve workflow and response times.
- Prepared driver documents, permits, and fleet records for Desert fleet LLC operations.
- Facilitated operations for company owner through efficient data entry and management of POS data.
Server
Bbq
Palm Desert, CA
04.2025 - 10.2025
- Facilitated dining experiences by promptly serving food and beverages
- Processed cash and credit transactions ensuring accurate and efficient customer service
- Organized guest seating arrangements to enhance flow and maximize dining experience
- Gathered orders for food and drinks directly from guests
- Delivered meals and checked guest satisfaction
- Initiated guest experience by greeting and presenting Bbq restaurant menus
Cook
CULINARY STAFFING SERVICE
Palm Springs, CA
01.2024 - 01.2025
- Supported culinary team by preparing diverse food items for timely service.
- Facilitated customer service by delivering meals promptly to guests.
- Operated grills, ovens, fryers, and slicers in busy kitchens.
- Prepared and organized ingredients for daily prep to ensure efficient kitchen workflow.
- Followed food safety and sanitation standards during service shifts.
- Some serving
Prep Cook
Sodexo
Indian Wells, CA
03.2024 - 09.2024
- Prepared ingredients for meal service, ensuring timely and efficient execution in fast-paced kitchen environment.
- Prepared ingredients for Sodexo kitchen service, adhering to standard recipes and portion guides for consistent quality.
- Maintained food safety standards during storage, handling, and preparation tasks.
- Maintained food safety standards during storage, handling, and preparation, ensuring compliance with health regulations.
Department Lead
Falcon
Cathedral City, CA
01.2022 - 05.2024
- Managed Falcon team activities department workflows and daily team priorities.
- Arranged Falcon team coverage staff schedules, coverage, and task assignments.
- Trained Falcon employees on procedures and safety standards to maintain compliance and quality.
- Prepared cannabis inventory for retail display to enhance customer experience.
Delivery Driver
DoorDash/Postmates/Instacart
08.2018 - 08.2019
- Ensured on-time delivery of customer orders via mobile applications.
- Optimized delivery routes using DoorDash, Postmates, and Instacart apps.
- Collected restaurant and retail orders from partner locations efficiently.
- Shopped for customer items following Instacart order instructions.
Driver
Postmates, Grubhub
Coachella, CA
08.2018 - 08.2019
- Delivered food on time to boost customer satisfaction
- Delivered meals safely to customers with contactless handoff procedures.
- Picked up orders from merchant partners, verifying item accuracy to ensure quality delivery.
- Picked up orders from merchant partners and verified item accuracy.
Driver
Ochoa Legal Services
05.2017 - 06.2018
- Duties: assist patients with knowledgeable customer service to help find what strain best fits their individual needs, as well as how they use cannabis to ensure the best experience possible while educating on different benefits on dosing methods. Ensuring sales floor is stocked and store is maintained. Maintained point of sale (POS) system accuracy for in-person and phone orders. Correct cash handling and applying discounts when applicable. Entered patient and customer data promptly, verified documentation and ID, gathered required patient information, and ensured client confidentiality. Always have an approachable professional demeanor while adhering to state regulations, law procedures and operational guidelines. Other responsibilities included assisting with any management needs within the shop whether it be procurement of harvest through weighing viable products and finished product and properly recording inventory via trellis or similar programs. Being a team player and most of all, have a general understanding and light experience assisting in the freezer with biomass weighing sorting or just maintaining a clean work station and general support of technicians preparing material columns with frozen biomass emptying biomass columns after extraction. reviewing any of the shipping discrepancies that may occur.
- Picked up food orders to ensure customer satisfaction and prompt service. Postmates and Grubhub food orders from local restaurants.
- Delivered meals to customers to provide them with timely and satisfying service. to customer addresses using app navigation.
- Verified order details to prevent errors and ensure customer satisfaction. details before leaving merchant locations.
Proper Hand Tight Trimming
Northern/Central Growers Association
09.2012 - 09.2012
- Duties: proper cultivation from seed to flower outdoors, greenhouse and indoor small and industrial size operations. Identify any mold insect or other problems that may occur during cultivation to ensure best medicine possible. Oversaw trimming, drying, and weighing of harvested products to ensure quality for distribution. Maintaining awareness of all laws and regulations in procurement of cannabis county and statewide while networking with dispensaries throughout California.
- Vector 0 8/2009 - 08/2010 Duties: sales representative informed customers on potential benefits of a healthier living with Kirby products and benefits of their products to fit active lifestyles.
- Loaded produce for Northern/Central Growers Association field shipments and deliveries.
- Sorted harvested crops according to quality standards and packing instructions for optimal distribution.
- Maintained plant health through regular watering and pruning. through watering, pruning, and basic greenhouse upkeep.
Engineer
Component Electronics
05.2008 - 08.2009
- Designed electronic components and circuit solutions for manufacturing requirements.
- Construction 02/2007 - 05/2008 Duties- Facilitated construction progress by removing waste materials, ensuring a safe and organized work environment. to facilitate the construction of a new structure. and clear out of all debris to procure new structure. Painting, drywall, electrical, mover for basic structure assembly or remodel.
- Tested prototypes using electrical tools, meters, and diagnostic equipment.
- Manufactured electronic equipment, conducted data entry, and compared component resources to ensure optimal production and competitive pricing. General apprenticeship with real world experience.
- Construction 02/2007 - 05/2008 Duties- Removed waste materials to facilitate the construction of a new structure. and clear out of all debris to procure new structure. Painting, drywall, electrical, mover for basic structure assembly or remodel.
Education
Engineering (Associate) -
University of Santa Barbara Engineering
Santa Barbara, CA 08.2007 - 12.2008
Skills
- Restaurant experience
- Microsoft Outlook
- Food handling
- In-person sales
- Serving
- Sanitation
- Food preparation
- B2B sales
- Customer relationship management
- Negotiation
- Phone etiquette
- Host/hostess experience
- Expediting
- Upselling
- Relationship management
- Food industry
- Front desk
- Pet care
- Cash handling
- Fine dining service
- Driving
- Staff training
- Delivery Driver Experience
- Canvassing
- Knife skills
- Inventory management
- Menu design
- Conflict management
- Salesforce
- Service regulations
- Supervising experience
- Menu development
- Team collaboration
- Order accuracy
- English
- Business intelligence
- Microsoft Word
- Operating systems
- Dishwashing
- Automotive sales
- Project management
- Sales
- POS
- Assembly
- Cooking
- OpenTable
- Manufacturing
- Management
- Hospitality
- Promotional events
- POS management
- Physical stamina
- Computer literacy
- Menu planning
- Communication skills
- Time management
- Venue management
- Pricing
- Spanish
- Microsoft Excel
- Guest services
- Banquet experience
- Restaurant management
- Business development
- Customer service
- Basic repairs
- Organizational skills
- Food safety
- Windows
- Microsoft Office
- Basic math
- Hotel experience
- Marketing
- Technical proficiency
- Leadership
- Cash management
- Drywall
- Account management
- Customer education
- Bartending
- Culinary preparation
- Food service
- Retail sales
- Guest relations
- Presentation skills
- Cash register
- Customer engagement
- POS operation
- Cocktail preparation
- Menu knowledge
- Order accuracy
- Table service
- Team coordination
- Supply restocking
- Verbal communication
- Problem solving
- Attention to detail
- Safe food handling procedures
- Active listening
- Food safety standards
- Cash management
- Monitor alcohol service
- Supplier coordination
Personal Information
- Driving License: Driver's License, CDL
- Work Permit: Authorized to work in the US for any employer
Certification
- Guard Card
- Fundamentals of Engineering
- ServSafe
- Food Handler Certification
- Driver's License
- CDL
Timeline
Server/Bartender
Shadow mountain
10.2025 - Current
Server
Bbq
04.2025 - 10.2025
Server
The cantina
11.2024 - Current
Security guard.
O'Linn Security
10.2024 - Current
Security Officer
Allied Universal
10.2024 - Current
Trim Technician
American Made-Desert
05.2024 - Current
Prep Cook
Sodexo
03.2024 - 09.2024
Line Cook/Prep Cook
Ace Event Services
02.2024 - Current
Cook
CULINARY STAFFING SERVICE
01.2024 - 01.2025
Server/Concierge
The Service Company
01.2024 - Current
Department Lead
Falcon
01.2022 - 05.2024
Assistant
Desert fleet LLC
08.2019 - Current
Delivery Driver
DoorDash/Postmates/Instacart
08.2018 - 08.2019
Driver
Postmates, Grubhub
08.2018 - 08.2019
Driver
Ochoa Legal Services
05.2017 - 06.2018
Proper Hand Tight Trimming
Northern/Central Growers Association
09.2012 - 09.2012
Engineer
Component Electronics
05.2008 - 08.2009
Engineering (Associate) -
University of Santa Barbara Engineering
08.2007 - 12.2008