Emily Bennett
Canton,MA
Summary
Friendly and dependable bartender and server with several years of experience in high-volume restaurants and customer service environments. Skilled in beverage service, cash handling, POS systems, guest relations, and maintaining an organized, fast-paced workspace. Committed to providing exceptional service while creating a welcoming experience for every guest.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Server/Bartender
Joe's Waterfront
Boston, MA
05.2025 - Current
- Provide attentive, high-quality service in a fast-paced waterfront restaurant.
- Recommend menu items, wines, beers, and cocktails based on guest preferences.
- Prepare specialty cocktails according to house recipes and standards.
- Collaborate with kitchen and bar staff to ensure timely food and beverage service.
- Resolve guest concerns professionally while maintaining excellent customer satisfaction.
- Maintain cleanliness and comply with all food safety and sanitation standards.
- Process cash and credit transactions accurately using POS systems.
Server
Banner's Kitchen & Tap
Boston, MA
08.2024 - Current
- Delivered friendly and efficient service in a high-volume dining environment.
- Guided guests through menu selections and accommodated dietary restrictions.
- Operated POS systems and accurately handled payments.
- Worked closely with kitchen staff to ensure prompt, accurate orders.
- Maintained clean dining areas and followed all health and safety standards.
Barista
Caffè Nero
Winchester, MA
08.2023 - 05.2024
- Delivered outstanding customer service during busy shifts.
- Prepared coffee, espresso beverages, teas, and food items efficiently.
- Maintained a clean and organized café environment.
- Processed cash transactions accurately and operated POS systems.
Food & Customer Service Associate
The Fish n' Chicken
Quincy, MA
01.2018 - 12.2020
- Received customer orders in person and via phone. in person and over the phone.
- Processed customer orders in person and over the phone, ensuring prompt service.
- Operated cash registers and balanced transactions.
- Maintained cleanliness throughout the restaurant.
Education
Quincy High School
Quincy, MASkills
- Bartending
- Cocktail Preparation
- Food & Beverage Service
- POS Systems
- Cash Handling
- Coffee Service
- Guest Service
- Beverage Recommendations
- Upselling
- Food safety compliance
- Attention to Detail
- Multitasking
- Teamwork
- Hospitality
Certification
Driver's License
ServSafe
TIPS
Timeline
Server/Bartender
Joe's Waterfront
05.2025 - Current
Server
Banner's Kitchen & Tap
08.2024 - Current
Barista
Caffè Nero
08.2023 - 05.2024
Food & Customer Service Associate
The Fish n' Chicken
01.2018 - 12.2020
Quincy High School