Paige Melendez
Evans
Summary
Detail-oriented professional with strong relationship-building and time management skills in fast-paced environments. Experienced in managing tables of all sizes with accuracy and exceptional service, consistently meeting customer needs and driving satisfaction to foster long-term loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Bartender
Pizza Joint
Evans
09.2017 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cash and processed transactions accurately at the register.
- Recommended food and beverage pairings to enhance guest experience.
- Set up and broke down dining room for special events and functions.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Addressed complaints to kitchen staff and served replacement items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared and served a variety of craft beers and cocktails.
Server/Line Cook/Shift Lead/Catering
Laziza Mediterranean Grill
Evans
10.2017 - 05.2026
- Delivered meals to patrons, adhering to health standards for food safety and quality
- Prepared food items according to recipes and standards
- Assisted customers with inquiries, ensuring satisfaction and timely resolution
- Operated cash register, accurately processing transactions and handling customer payments
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery.
- Resolved customer complaints promptly to enhance dining experience.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
- Trained new employees on restaurant procedures and plating techniques.
- Supervised daily operations and ensured compliance with safety protocols.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Delegated tasks to employees and monitored activities and task completion.
- Handled emergency situations with composure and in accordance with company guidelines.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Barista/Cashier
Ubora Coffeehouse
Augusta
07.2024 - 03.2025
- Maintained equipment cleanliness and adhered to care instructions to prolong lifespan and ensure quality.
- Prepared a variety of specialty coffee drinks for customers.
- Maintained cleanliness and organization of the coffee preparation area.
- Assisted in training new baristas on equipment and beverage preparation.
- Engaged with customers to provide excellent service and recommendations.
- Operated espresso machines and grinders to ensure quality beverage production.
- Handled cash transactions accurately at the point of sale system.
Meal Prep Manager
Clean Eatz
Augusta
03.2021 - 08.2024
- Coordinated and prepared meals for team operations
- Supervised inventory management for timely ingredient availability and freshness.
- Managed food prep staff to ensure efficient meal preparation processes.
- Coordinated meal assembly lines to optimize workflow and reduce downtime.
- Trained new employees on kitchen procedures and best practices in food service.
- Monitored equipment maintenance to ensure safe and effective operation in the kitchen
- Provided feedback to upper management regarding any issues related to staffing or operations within the kitchen.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
Processor/Retail
Krispy Kreme
Hagerstown
06.2019 - 03.2020
- Decorated product displays, prepared and processed customer orders, managed payments and issued receipts with correct change, opened and closed shop.
- Operated production machinery to ensure efficient doughnut processing.
- Decorated donuts with various icing techniques and toppings.
- Assisted in training new staff on decoration methods and presentation standards.
- Communicated effectively with co-workers regarding production goals, deadlines.
- Prepared fillings for jelly-filled donuts.
- Labeled containers with dates so that staff could easily identify when a product was made or due to expire.
Floor Set/ Sales Associate
Bath & Body Works
Hagerstown
02.2019 - 02.2020
- Constructed and deconstructed product displays.
- Assisted customers in selecting and purchasing products.
- Maintained product displays to ensure an appealing presentation.
- Processed transactions efficiently at the cash register.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Server/Bartender
Wiltse's Brew and Pub
Oscoda
10.2018 - 01.2019
- Serve food and drinks, cleaning, and opening and closing the store.
Receptionist
Excalibur Tattoo
Grovetown
02.2018 - 06.2018
- Handled phone inquiries and provided information about services offered.
- Scheduled appointments for clients and maintained calendar efficiently.
- Coordinated client follow-ups to ensure satisfaction with services received.
- Developed positive relationships with clients to enhance customer experience.
- Assisted artists with client paperwork and consent forms promptly.
- Processed payments and managed cash register accurately.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
High school diploma or GED -
Augusta Technical College
Augusta, GASkills
- Bartending
- Restaurant Server
- Waitress
- Food Preparation
- Food Service
- Cooking
- Food Production
- Sanitation Standards
- Food Safety
- Cleaning expertise
- Inventory Management
- Logistics
- Data Entry
- POS
- Sales Reporting
- Kitchen management
- Customer Service
- Guest Relations
- Teamwork
- Shift Coordination
- Kitchen Experience
- Food Prep
- Data Analysis
- Microsoft Word
- Employee training
- Problem-solving
- Bartending assistant
- Microsoft Word
- Employee training
Certification
- SafeServ Certified
Additional Information
Authorized to work in the US for any employer, Fast learner, Great communication, Emphasizes teamwork, Confident, Well-prepared, Punctual
Timeline
Barista/Cashier
Ubora Coffeehouse
07.2024 - 03.2025
Meal Prep Manager
Clean Eatz
03.2021 - 08.2024
Processor/Retail
Krispy Kreme
06.2019 - 03.2020
Floor Set/ Sales Associate
Bath & Body Works
02.2019 - 02.2020
Server/Bartender
Wiltse's Brew and Pub
10.2018 - 01.2019
Receptionist
Excalibur Tattoo
02.2018 - 06.2018
Server/Line Cook/Shift Lead/Catering
Laziza Mediterranean Grill
10.2017 - 05.2026
Server/Bartender
Pizza Joint
09.2017 - Current
High school diploma or GED -
Augusta Technical College