JUSTIN DESANE
Islip Terrace,NY
Summary
Results-driven operations manager focused on elevating customer satisfaction and operational efficiency. Leverages analytical and communication skills to improve performance quality while managing multiple priorities. Leads teams effectively, overseeing performance and mentoring new talent to foster growth.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Long Island Candy Factory
Hauppauge, NY
04.2025 - Current
- Picked and packed hundreds of wholesale candy and snack orders daily for nationwide shipment.
- Creating shipping labels using the program ShipWise to ship orders through UPS, USPS, Amazon, and Fedex.
- Trained new hires on picking, packing, stocking, and processing techniques to ensure consistency and quality.
- Assisted customers in storefront and efficiently processed transactions using POS system.
Filter Room Operator
Town of Islip Parks and Recreation Department
Islip, NY
06.2021 - 09.2025
- Monitored and adjusted pool chemical levels to maintain safe and optimal water chemistry.
- Operated and maintained pool filtration systems to ensure the water quality meets health standards.
- Recorded water quality readings, chemical usage, and maintenance activities to ensure compliance with health standards.
UPS Seasonal Support Driver
United Parcel Service
Farmingville, NY
11.2024 - 01.2025
- Followed designated routes to deliver hundreds of packages daily, maintaining timely service.
- Used vehicle to transport and deliver packages to residential and commercial locations.
- Interacted with customers to collect signatures and resolve delivery issues, ensuring customer satisfaction.
Campus Security Intern
University of Bridgeport Campus Security
Bridgeport, CT
09.2023 - 12.2023
- Classified crimes according to Clery Act guidelines, improving accuracy of security reporting.
- Reviewed and analyzed campus incident reports to ensure accurate data for annual security report.
- Analyzed security footage and incident reports utilizing Microsoft Teams and Excel for comprehensive assessments.
- Provided administrative support to enhance operational efficiency within campus security department.
Catering Crew/Delivery Driver
The Garage Eatery
Bohemia, NY
05.2023 - 06.2023
- Delivered food and set up catering events, enhancing customer satisfaction through exceptional service.
- Supported preparation of catering orders, facilitating timely service for events.
- Ensured accurate and appealing food presentation, contributing to positive dining experiences.
Park Attendant
Town of Islip Parks and Recreation Department
Fire Island, NY
05.2020 - 08.2020
- Observed activity in designated park areas to ensure safety and compliance with regulations., assisted visitors, and enforced park regulations to enhance visitor experience.
- Performed routine cleaning and supported park maintenance to uphold cleanliness and safety standards.
- Monitored park equipment and reported maintenance needs promptly.
Education
Bachelor of Arts - Criminal Justice and Human Security
University of Bridgeport
Bridgeport, CT05-2024
High School Diploma -
East Islip High School
Islip Terrace, NY06-2020
Skills
- Technical proficiency
- Inventory management
- Problem-solving abilities
- Analytical skills
- Attention to detail
- Effective communication
- Team collaboration
Extracurricular Activities
09/20 NCAA Division 2 College Baseball, University of Bridgeport, CT
09/22 Volunteer Assistant Youth Baseball Coach, Siege Baseball Academy, Trumbull, CT
05/24 Sound on Sound Music Festival Volunteer, Bridgeport, CT
Achievements And Awards
- University of Bridgeport President's List, 2020-2021, 2022-2024
- University of Bridgeport Dean's List, 2021-2022
- University of Bridgeport Scholar Athlete Award, 2023-2024
- CACC Baseball All-Academic Team, 2022-2024
- University of Bridgeport Student Athlete Senior Award, 05/24
- ECC Commissioner's Honor Roll, 2020-2022
Timeline
Assistant Manager
Long Island Candy Factory
04.2025 - Current
UPS Seasonal Support Driver
United Parcel Service
11.2024 - 01.2025
Campus Security Intern
University of Bridgeport Campus Security
09.2023 - 12.2023
Catering Crew/Delivery Driver
The Garage Eatery
05.2023 - 06.2023
Filter Room Operator
Town of Islip Parks and Recreation Department
06.2021 - 09.2025
Park Attendant
Town of Islip Parks and Recreation Department
05.2020 - 08.2020
Bachelor of Arts - Criminal Justice and Human Security
University of Bridgeport
High School Diploma -
East Islip High School