Justin Dobson
Egg Harbor
Summary
Dynamic Senior Manager with a proven track record at Outback Steakhouse, excelling in strategic planning and operations management. Enhanced guest satisfaction through innovative service delivery improvements and effective team mentorship. Skilled in cross-functional collaboration, implementing inventory practices that reduced waste by 20%, while fostering a culture of excellence.
Overview
18
18
years of professional experience
Work History
Senior Manager
Outback Steakhouse
08.2017 - Current
- Led operational strategies to enhance guest satisfaction and streamline service delivery.
- Mentored team members, fostering a culture of excellence and accountability.
- Implemented efficient inventory management practices, reducing waste and optimizing supply chain processes.
- Analyzed performance metrics to identify areas for improvement and drive operational efficiency.
- Developed training programs to elevate staff performance and ensure consistent service standards.
Fabrication Welder
DDM Steel
03.2014 - 02.2016
- Operated MIG and TIG welding machines to produce high-quality metal joints.
- Interpreted blueprints and technical drawings to ensure precise fabrication specifications.
- Inspected welds for quality assurance, ensuring compliance with safety standards.
- Coordinated workflow among team members to enhance production efficiency.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
Maintenance Technician
Spring Oak Assisted Living
01.2012 - 03.2014
- Conducted routine inspections of equipment to identify maintenance needs and ensure operational efficiency.
- Performed troubleshooting and repairs on HVAC systems, plumbing, and electrical components.
- Implemented preventive maintenance schedules to minimize downtime and extend equipment lifespan.
- Collaborated with team members to prioritize maintenance tasks and improve workflow efficiency.
- Developed and maintained accurate records of maintenance activities and equipment performance metrics.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Mechanic
Chapman Ford
01.2008 - 01.2010
- Diagnosed and repaired mechanical issues in various vehicles, ensuring optimal performance and safety.
- Conducted routine maintenance checks, enhancing vehicle reliability and reducing breakdown incidents.
- Collaborated with team members to troubleshoot complex mechanical problems, improving workflow efficiency.
- Mentored junior mechanics on best practices and safety protocols, fostering skill development within the team.
Education
High School Diploma -
Millville Senior High School
Millville, NJ06-2007
Diploma - Automotive
Lincoln Technical Institute
Philadelphia, PA02-2007
Skills
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
Timeline
Senior Manager
Outback Steakhouse
08.2017 - Current
Fabrication Welder
DDM Steel
03.2014 - 02.2016
Maintenance Technician
Spring Oak Assisted Living
01.2012 - 03.2014
Mechanic
Chapman Ford
01.2008 - 01.2010
High School Diploma -
Millville Senior High School
Diploma - Automotive
Lincoln Technical Institute