JUSTIN DONNELL
Atascosa
Summary
To secure employment within an organization that will utilize my experience and skills to satisfy company needs and offers the opportunity for growth.
Resourceful Automotive Technician highly productive in completing tasks efficiently. Specialize in diagnostics, repair techniques, and vehicle maintenance with strong problem-solving abilities. Skilled in time management, teamwork, and adaptability to ensure peak performance in fast-paced environments. Excel at utilizing technical knowledge and interpersonal skills to deliver exceptional service.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
Work History
Automotive Technician
Audi Northpark
San Antonio
2017.03 - 2025.06
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Adjusted headlights for proper alignment per customer request.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Performed drive ability tests on vehicles after repairs were completed.
- Attended technical training courses when available to increase knowledge base.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Inspected vehicle engines and other components to identify potential issues.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
Service Porter
Northpark Lincoln
San Antonio
2016.08 - 2017.03
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
- Prepared rental cars for customers who requested them while their own vehicle was being serviced.
- Inspected vehicle engines upon arrival to identify any potential issues or malfunctions.
- Transported completed vehicles back to the customer's residence or place of business.
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Received customer vehicles for service and parked them in designated areas.
- Assisted customers with loading and unloading items from their vehicles.
Security Officer Supervisor
HSS Security
San Antonio
2013.08 - 2016.08
- Ensured proper implementation of all access control systems including CCTV monitoring equipment.
- Managed the deployment of personnel resources according to operational requirements.
- Participated in interviews for new hires as well as disciplinary hearings for existing personnel.
- Identified potential threats or risks and developed appropriate solutions to mitigate them.
- Responded promptly to emergency situations and coordinated with law enforcement agencies as needed.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Investigated any reported criminal activity occurring within the facility or grounds.
- Reviewed incident reports prepared by Security Officers before submitting them for approval.
Manager
The Players Club
San Antonio
2008.02 - 2013.08
- Coordinate staff schedules, handle cash, manage office
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted performance reviews for team members.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Parts Driver/Warehouse, Auto Tech, Porter, Service Advisor
West Loop Mitsubishi
San Antonio
2005.01 - 2008.01
- Make deliveries, stock and handle warehouse inventory of parts.
- Performed mechanic work on automobiles.
- Utilized as a service advisor and porter from time to time.
Education
Holmes High School
San Antonio, TexasSkills
- Customer service
- Managing inventory supplies/stock
- Computer literate
- Coordinating schedules
- Ability to manage multiple projects and deadlines within a high-stress environment
- Handling cash
- Diagnostic testing
- Engine repair
- Brake inspection
- Electrical troubleshooting
- Vehicle maintenance
- Technical training
- Safety compliance
- Problem solving
- Attention to detail
- Team leadership
- Communication skills
- Software updates
- Repair quotes
- Hand and power tools
- Safety awareness
- Troubleshooting skills
- Preventive maintenance services
- Multitasking and organization
- Computer diagnostics
- Operating pneumatic tools
- Electrical failure repairs
- Strong work ethic
- Road-worthiness evaluations
- Supply ordering
- Roadside repair
- Diagnosis and repairs
- Calibrating systems
Timeline
Automotive Technician
Audi Northpark
2017.03 - 2025.06
Service Porter
Northpark Lincoln
2016.08 - 2017.03
Security Officer Supervisor
HSS Security
2013.08 - 2016.08
Manager
The Players Club
2008.02 - 2013.08
Parts Driver/Warehouse, Auto Tech, Porter, Service Advisor
West Loop Mitsubishi
2005.01 - 2008.01
Holmes High School