Justin Douglas
Athens,OH
Summary
Dynamic professional with experience in retail and residential support. Skilled in conflict resolutiom, effective communication, time management, and managing customer inquiries. Eager to contribute strengths to improve team performance and foster positive client interactions.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
TJX Companies
Mansfield, Ohio
06.2025 - Current
- Assisted customers in finding merchandise and provided product information.
- Maintained organized sales floor and ensured product displays were visually appealing.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to achieve daily sales goals and improve service.
- Managed inventory by restocking shelves and tracking product availability.
- Handled customer inquiries and resolved complaints with professionalism and care.
- Adapted to changing priorities while maintaining a positive attitude in fast-paced environment.
Residential Assistant
Ohio University
Athens, OH
08.2024 - Current
- Assisted students with daily living activities and personal needs.
- Coordinated social events and educational programs for residents.
- Communicated effectively with residents to address concerns and inquiries.
- Maintained accurate records of incidents and resident feedback.
- Collaborated with staff to implement community-building initiatives.
- Provided guidance on campus resources and support services available.
- Facilitated conflict resolution among residents to promote harmony.
- Performed administrative tasks such as filing paperwork and updating databases related to residential life operations.
- Conducted room inspections to ensure compliance with housing policies.
- Responded promptly to emergency situations occurring inside or outside of residence halls.
Cashier
Gionino's Pizza
Mansfield, Ohio
06.2024 - 08.2024
- Managed cash register operations, including handling payments and issuing receipts.
- Assisted customers with menu selections and answered questions about ingredients.
- Maintained cleanliness and organization of work area during peak hours.
- Collaborated with team members to ensure timely food preparation and delivery.
- Followed health and safety guidelines while preparing food items for customers.
- Provided friendly customer service, fostering a welcoming dining atmosphere for guests.
Education
Bachelor in Business - Business Management
Ohio University
Athens, OH05-2027
Skills
- Customer service
- Team collaboration
- Event coordination
- Conflict resolution
- Administrative support
- Time management
- Crisis response
- Community development
Accomplishments
- Last year, I was chosen to be a mentor in the UC 1500 course so I was able to improve my leadership skills and teach the next class of Residential Assistants.
- Last year I was chosen by my peers to be a captain for our Ultimate Frisbee team on campus.
References
References available upon request.
Timeline
Retail Sales Associate
TJX Companies
06.2025 - Current
Residential Assistant
Ohio University
08.2024 - Current
Cashier
Gionino's Pizza
06.2024 - 08.2024
Bachelor in Business - Business Management
Ohio University
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