Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Justin Eberhardt

Justin Eberhardt

Summary

Passionate sales professional with five years of experience in the powersports industry. Committed to delivering excellent customer service while exceeding expectations by leveraging a strong personal passion for powersports as an active enthusiast. Versatile professional with expertise in customer support, sales, marketing, communication, project coordination, and leadership development. Proven track record of delivering high-quality results while enhancing overall dealership profitability. Proficient in various computer programs, internet applications, and CRM software. Self-learner with an analytical and detail-oriented approach, excelling in problem-solving. Eager to contribute to the powersports community and committed to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Senior Sales Professional/Assistant Sales Manager

Casper Mountain Motorsports
Casper
10.2022 - Current
  • Identify market trends, guide and mentor new sales representatives
  • Set and exceeded monthly/annual sales goals
  • Oversee store operations, manage inventory, and organize the showroom
  • Desk and close deals while delivering exceptional customer service
  • Help with back up F&l duties: menu selling, analyzing credit, converting cash customers to finance, monitoring to CIT to make sure contracts are being funded in a timely manner, staying up to date on compliance training.

Lead Sales Specialist

Casper Mountain Motorsports
Casper
05.2019 - 10.2022
  • Deliver exceptional customer service and drive sales growth
  • Generate and promote compelling social media content
  • Set sales targets, implement incentives, and provide accurate sales forecasts
  • Maintain excellent relationships with customers.

Education

Enhanced Powersports Sales Certification -

Customer Management Systems
01-2023

Certified Customer Service Professional (CCSP) -

AHLEI - American Hotel & Lodging Educational Institute
01-2019

Hospitality and Retail Skills Certification -

Kansas City Kansas Community College
Kansas City, KS
01-2019

Trade School Certificate, Welding And Blueprint creating with AUTOCAD. - SMAW, MIG, & TIG Welding. AUTOCAD Blueprinting.

Eastern Wyoming College
01-2016

Some College (No Degree) - Wildland Firefighting And Investigation

Casper Community College
01-2011

Some College (No Degree) - Basic Emergency Care

Casper Community College
01-2010

High School Equivalency Certificate, General Studies -

Wyoming County Career & Technical Center
01-2009

Skills

  • Data Analysis
  • Inventory Management
  • Project Management
  • Sales Management
  • Inter-departmental Cooperation
  • Objection Handling (Sales)
  • Relationship Development
  • Appointment Generation
  • Customer Relationship Management (CRM)
  • Deal Closure

Accomplishments

  • 3% Higher Performance than the National Average, Successfully navigated a challenging market in 2023, maintaining sales performance 3% higher than the national average.
  • Overall Profit Increase from 2021 to 2023, I Achieved a 59% increase in profit for the dealership from 2021 to 2023.
  • Profit Increase from 2019 to 2020, Achieved a 31% increase in profit in the first year of motorsports sales with no prior experience.

Timeline

Senior Sales Professional/Assistant Sales Manager

Casper Mountain Motorsports
10.2022 - Current

Lead Sales Specialist

Casper Mountain Motorsports
05.2019 - 10.2022

Enhanced Powersports Sales Certification -

Customer Management Systems

Certified Customer Service Professional (CCSP) -

AHLEI - American Hotel & Lodging Educational Institute

Hospitality and Retail Skills Certification -

Kansas City Kansas Community College

Trade School Certificate, Welding And Blueprint creating with AUTOCAD. - SMAW, MIG, & TIG Welding. AUTOCAD Blueprinting.

Eastern Wyoming College

Some College (No Degree) - Wildland Firefighting And Investigation

Casper Community College

Some College (No Degree) - Basic Emergency Care

Casper Community College

High School Equivalency Certificate, General Studies -

Wyoming County Career & Technical Center
Justin Eberhardt