Justin Ellis
CAVH – Custom Air Ventilation & Heating
Seminole,USA
1
Certification
13
years of professional experience
Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Work History
Sales Engineer
2 Years 8 Months- Dual inside/outside role supporting commercial air distribution projects; review plans/specs daily, qualify opportunities, and assign/coordinate with estimators and a project manager.
- Prepare and refine takeoffs and pricing strategies (rebates/discounting) to improve win rate; oversee quotes through submittal and project closeout.
- Serve as primary Tampa-region point for inbound contractor/engineer inquiries—fielding phone/email questions, clarifying selections, lead times, and substitutions.
- Generated 75%+ of new revenue from untapped accounts since start; manage existing accounts and escalations to maintain customer satisfaction.
- Partner cross-functionally with Estimating, PMO, Accounting, and Executive leadership; ride-alongs with VP of Sales for strategic account development.
Territory Manager (Relocated to FL)
1 Year- Assisted in launching a new branch territory and built strong contractor relationships to generate over $1 million in first-year new business.
- Supported job walks, aided in bid preparations, and coordinated inside sales and application support for quotations and submittals.
- Developed strategic territory plans to enhance market penetration and customer engagement.
- Analyzed sales data to identify trends and adjust strategies for optimal performance.
- Negotiated contracts with clients to secure favorable terms and strengthen partnerships.
Account Manager (Outside Sales)
2 Years 2 Months- Achieved 115% and 120% of budget in consecutive years.
- Assisted teams in managing complex orders and coordinating startup activities in the Washington DC market.
- Coordinated training sessions for team members on product offerings and industry best practices.
- Streamlined communication processes between clients and internal teams, reducing response times significantly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Inside Sales Associate
1 Year 11 Months- Assisted customers with sales transactions at the counter.
- Supported daily operations in the warehouse to enhance efficiency.
- Participated in multiple training sessions to improve skill set.
- Built strong relationships with institutional clients.
- Played a key role in generating over $1.2 million in annual revenue from parts and equipment.
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
Purchasing Agent (Service Dept.)
5 Months- Assisted in obtaining parts and supplies for service department.
- Sourced pricing options from multiple distributors.
- Supported technicians and service managers with essential resources.
- Facilitated contract negotiations with suppliers to achieve better pricing and terms.
- Reviewed inventory levels to enhance purchasing decisions and minimize excess stock.
- Cultivated vendor relationships to guarantee consistent quality and prompt delivery of materials.
- Crafted procurement strategies aligned with company goals and market conditions.
Parts Inside Sales
2 Years 9 Months- Assisted customers with product inquiries and transactions at the commercial counter. Supported team members in maintaining an organized sales environment. Facilitated efficient service by accurately processing customer orders.
- Optimized warehouse operations through effective coordination and resource management.
- Executed multiple Trane training sessions to enhance technical expertise.
- Cultivated and strengthened institutional client relationships to enhance business partnerships.
- Generated over $1.2 million in annual revenue through strategic parts sales initiatives.
Education
- Elementary Education with Reading Endorsement
Substitute Teacher (Special Needs)
Skills
Assisted teams in delivering precise solutions by providing comprehensive support in specifications
drawing reviews
and order evaluations.
Facilitated territory development through effective communication skills while supporting inside applications and delivering quotations and submittals.
Collaborated across departments
leveraging a team-centric approach to ensure accurate and timely solutions for customers and consulting engineers.
Reviewed engineering specifications and drawings to recommend suitable products and identify necessary exceptions.
Coordinated order accuracy checks and special requests with management and estimating teams
ensuring compliance with approved deviations.
Provided technical support via phone and email
offering guidance on product selection and installation
while escalating complex issues when necessary.
Adapted swiftly to dynamic work environments
maintaining high levels of communication and collaboration across various functional areas.
Honors & Activities
- Former Head Varsity Wrestling Coach, Wheaton HS
- Program Director/Coach, Wheaton Wrestling Alliance (15 years)
- Team-centric leadership style;
- Mentor/coaching experience transferable to peer guidance and onboarding
Certification
- Trane AC Clinic Training (completed)
- Totaline Southeast Regional Training Conference (attended)
Timeline
Sales Engineer
CAVH – Custom Air Ventilation & Heating
12.2023 - CurrentRead More
Territory Manager (Relocated to FL)
Northeastern Supply (American Standard, Plumbing/HVAC)
05.2022 - 05.2023Read More
Account Manager (Outside Sales)
HVAC Distributors
03.2020 - 05.2022Read More
Inside Sales Associate
Carrier Enterprise
04.2018 - 03.2020Read More
Purchasing Agent (Service Dept.)
Seasonair – Comfort Systems USA
10.2017 - 03.2018Read More
Parts Inside Sales
Boland – Trane
01.2014 - 10.2016Read More
St. Petersburg College
from Elementary Education with Reading Endorsement
Read More