Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Justin Emery

Troutdale,OR

Summary

Exceptional technical skills and a passion for innovation. Proven track record of designing, implementing, and troubleshooting complex network infrastructures. Committed to delivering exceptional customer service and exceeding project goals on time and within budget. Skilled in network security, performance optimization, and emerging technologies, and dedicated to expanding knowledge and skills to ensure maximum performance and results. Provides training, support, and guidance to team members and clients with a focus on innovation and creative problem-solving.

Overview

10
10
years of professional experience

Work History

Field Manger and Project Manager

Wiseconnect
Tigard, Oregon
07.2021 - Current

Demonstrated exceptional expertise in installing fiber for both residential and commercial applications, serving as a lead technician and guiding the team to achieve exceptional results. Successfully assisted management with workload planning, ensuring timely and budget-compliant project completion.

Transitioned from a field technician to a managerial role, managing the end-to-end hiring process for new technicians, overseeing their setup for fieldwork, and coordinating practical, hands-on training. Verified technicians' adherence to accurate bill codes, ensuring proper compensation and budget compliance.

  • Managed a team of 25 technicians, balancing workloads and addressing managerial issues effectively.
  • Monitored and maintained company profit margins for projects, providing weekly updates on the progress, summarizing accomplishments and milestones.
  • Reviewed MDU contracts for billing accuracy and conducted on-site property walkthroughs to assess equipment needs, ensuring the seamless implementation of network infrastructure in MDU buildings.

Demonstrated a comprehensive understanding of safety requirements when working on the road and near traffic, strictly adhering to all relevant safety regulations and protocols. Proven ability to train new hires, ensuring they receive proper and correct training, can work independently, and possess the skills and knowledge to excel in their role.

Lead IT Technician

Fermium IT
Vancouver, WA
07.2019 - 07.2021

Seasoned IT Technician with a proven history of delivering top-tier hardware support and client service. Proficient in copper and fiber cable installation, along with adept network setup skills. Dedicated to providing swift and efficient service, evidenced by a robust track record of closed tickets.

Simultaneously served as a Project Manager for multiple government-level initiatives in high-security environments. Notable achievements include orchestrating a successful network overhaul of the Washington State IRS building and securing a contract for the Oregon Senator's office. Demonstrated strong leadership skills with meticulous attention to detail, ensuring timely and budget-compliant project completion.

  • Conducted comprehensive site surveys, managed bids, and meticulously listed required materials, calculating man-hours for precise project execution.
  • Effectively led a team in re-cabling multiple Lowe's stores across Oregon and Washington, overseeing the removal of outdated network infrastructure and the seamless installation of new cabling and network equipment for all attached devices.

Certified Professional Collector

ARCpoint Labs
Vancouver, WA
04.2018 - 04.2019
  • Certified Professional Collector and Breath Alcohol Technician with expertise in various collections, including Federal Drug testing, DNA, Hair, Nail, and Onsite Mobile Drug Testing. Provided exceptional service at ARC point Labs.

Shift Manager and Position Coordinator

Coast To Coast Event Services
Portland, OR
05.2014 - 05.2018
  • Seasoned Shift Supervisor and Position Coordinator with extensive experience in security and guest services, including bag checking and crowd management. Proven ability to train employees and coordinate positions effectively. Demonstrated leadership skills during a three-year tenure as Shift Manager and Position Coordinator at Coast to Coast Event Services.

Education

High School Diploma -

Open Door Christian Academy
Troutdale

Skills

  • Microsoft Office Suite Expert
  • Systems Implementation
  • Schedule Management
  • Workforce Training
  • Data Analysis
  • Project Management
  • Work Flow Planning
  • Expense Reports
  • Customer Relations
  • Staff Training and Motivation
  • Project Feedback Data
  • Performance Improvements
  • Client Relations
  • Staff Training and Mentoring
  • Technical Support
  • Meeting Facilitation
  • Data Review
  • Conflict Management

Affiliations

  • I enjoy tinkering with my linux home lab and enterprise level networking equipment

Timeline

Field Manger and Project Manager

Wiseconnect
07.2021 - Current

Lead IT Technician

Fermium IT
07.2019 - 07.2021

Certified Professional Collector

ARCpoint Labs
04.2018 - 04.2019

Shift Manager and Position Coordinator

Coast To Coast Event Services
05.2014 - 05.2018

High School Diploma -

Open Door Christian Academy
Justin Emery