Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Justin Fakta

San Antonio

Summary

Certified Pharmacy Technician with experience in fast-paced retail pharmacy environments. Skilled in Customer Service, Insurance Claims, Accurate Prescription Processing, and Medication Organization. Hard working, Detailed-Oriented individual always seeking the best and efficient ways to take care of every patient’s needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens Co.
01.2024 - Current
  • CPhT trained to handle Insurance Claims and Accurately input Prescription Data using Walgreens system Intercom Plus.
  • Quickly and Accurately prepare prescriptions for pharmacist verification.
  • Greet patients and provide basic knowledge about their medications.
  • Manage medication inventory in a organized and efficient fashion.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.

Pharmacy Trainee

Walgreens Co.
01.2022 - 01.2024
  • Pharmacy trainee working under the supervision of a pharmacist alongside other technicians to learn about pharmacology.
  • Hands on experience in the pharmacy by checking out patient’s medications and correctly returning to stock other medications.
  • Expedited prescription processing times while maintaining accuracy through effective multitasking skills during peak hours.

Customer Service Associate

Walgreens Co.
01.2021 - 01.2022
  • Cashier for Walgreens, checking out customers with efficiency and care
  • Organizing front end photo department for easier disbursement and sale of customer photo orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Education

Bachelor of Science Degree - Health, Aging and Society

The University of Texas At San Antonio
San Antonio, TX
05-2026

Associates of Business - Business Entrepreneurship

Northwest Vista College
San Antonio, TX
05-2027

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • HIPAA regulations
  • Pharmacist support
  • Patient confidentiality
  • Prescription verification
  • Multitasking and organization
  • Equipment operation

Certification

  • CPhT - Certified Pharmacy Technician
  • CPR Certified

Languages

Spanish
Professional Working

Timeline

Certified Pharmacy Technician

Walgreens Co.
01.2024 - Current

Pharmacy Trainee

Walgreens Co.
01.2022 - 01.2024

Customer Service Associate

Walgreens Co.
01.2021 - 01.2022

Bachelor of Science Degree - Health, Aging and Society

The University of Texas At San Antonio

Associates of Business - Business Entrepreneurship

Northwest Vista College

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