Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Ferrell

Pelham,AL

Summary

Innovative IT professional with 20 years of experience driving digital transformation through Power Platform development, enterprise collaboration, and data-driven decision-making.

Skilled in designing scalable solutions that streamline operations, enhance communication, and deliver actionable insights. Proven ability to align technology initiatives with business strategy, leveraging tools like Power Apps, Power Automate, Power BI, Tableau, Alteryx,Powershell/Bash/Python scripting and SharePoint to optimize workflows and empower teams.

Passionate about creating solutions that connect people, simplify processes, and enable smarter work.

Key strengths include:

  • Enterprise Collaboration – Designing intranet hubs, knowledge portals, and digital workspaces that connect teams and simplify information sharing.
  • Full-Stack Problem Solving – Leveraging tools like SharePoint, .NET,JavaScript, PowerShell, and REST APIs to build responsive, user-friendly solutions.
  • Data-Driven Decision Support – Automating ETL processes and creating interactive visualizations to turn complex data into actionable insights.
  • Cross-Functional Leadership – Partnering with executives, IT teams, and business stakeholders to align technology initiatives with organizational goals.

Whether in a developer’s seat, managing complex enterprise systems, or leading digital transformation projects, I’m passionate about creating solutions that empower people to work smarter.

Overview

16
16
years of professional experience

Work History

IT Systems Analyst Sr

Progressive Insurance
12.2023 - Current
  • Analyzed system performance to identify areas for improvement and enhance operational efficiency.
  • Collaborated with cross-functional teams to gather requirements and define project scope for system enhancements.
  • Developed detailed documentation of system specifications and user guides to facilitate training and onboarding processes.
  • Utilized SQL to extract data, enabling informed decision-making and reporting for stakeholders.
  • Implement automation and data workflows using Power Automate and Alteryx to accelerate data processing and reporting.
  • Develop interactive dashboards in Power BI, providing executives with actionable insights for strategic planning.

Business Execution Consultant, AVP

Wells Fargo, NA
08.2019 - 10.2023
  • Designed and deployed custom SharePoint solutions to streamline business processes and improve operational efficiency across multiple teams.
  • Developed automation scripts in .NET, PowerShell, and Python to eliminate repetitive tasks and accelerate workflows.
  • Integrated REST APIs and external data sources to enhance reporting and visualization capabilities for leadership.
  • Designed and implemented ETL processes to efficiently load data into Oracle and SQL databases.
  • Established and maintained data governance standards to ensure data accuracy, consistency, and compliance within the department.
  • Served as Scrum Master, driving agile delivery and fostering collaboration across cross-functional teams.

PC/LAN Analyst

Wells Fargo, NA
04.2011 - 03.2019
  • Utilized advanced analytical tools and software for data modeling and forecasting initiatives.
  • Developed and maintained .NET applications and SharePoint client-side solutions using internal APIs and Business Connectivity Services.
  • Maintained application artifacts and documentation to align with internal SDLC and ALM policies.
  • Provided executive and desktop support for 60 offices and 5,000 team members, ensuring seamless technology operations.
  • Consulted with line-of-business leaders on technical strategies, ensuring alignment with organizational goals.

Technical Service Officer

Wells Fargo, NA
05.2010 - 04.2011
  • Provided exceptional customer service by resolving inquiries and ensuring compliance with policies.
  • Assisted clients in navigating banking products, enhancing overall customer experience and satisfaction.
  • Collaborated with team members to streamline operational processes, improving workflow efficiency.
  • Trained new staff on service procedures, fostering a knowledgeable and effective team environment.

Education

Associate of Science - Computer Network Systems

ITT Technical Institute
Bessemer, AL

Skills

  • Database design
  • End user support
  • Application support
  • API integration
  • Teamwork and collaboration
  • Relationship building

Timeline

IT Systems Analyst Sr

Progressive Insurance
12.2023 - Current

Business Execution Consultant, AVP

Wells Fargo, NA
08.2019 - 10.2023

PC/LAN Analyst

Wells Fargo, NA
04.2011 - 03.2019

Technical Service Officer

Wells Fargo, NA
05.2010 - 04.2011

Associate of Science - Computer Network Systems

ITT Technical Institute