Justin Fisher
Fort Scott,Kansas
Summary
Experienced NCO bringing 24 years of experience in U.S. Army. Technically astute and decisive with good problem-solving and organizational skills. 20+ years of transporting and handling explosive material. Police Officer highly effective at taking leadership direction from superiors as well as mentoring junior officers. Believes that willingness to learn and emphasis on teamwork are essential qualities of successful law enforcement officers. Focused on maintaining strong relationships with coworkers and community. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Insurance Agent
Shelter Insurance
Fort Scott, Kansas
01.2023 - 02.2024
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
Delivery Driver
Cardinal Logistics Management Corporation
Fort Scott, KS
10.2022 - 01.2023
- Handled merchandise in accordance with product handling standards.
- Inspected vehicle and maintained gas, oil and water levels.
- Transported and safely delivered items to prevent damage or loss.
- Utilized street maps to plan and determine most efficient routes.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Navigated routes with relevant map programs and GPS systems.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
- Drove delivery truck or van to transport orders.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
- Performed deliveries throughout greater Midwest area.
- Requested signatures or followed touch-free delivery procedures.
OTR Commercial Truck Driver
CFI
Joplin, MO
08.2021 - 10.2022
- Dropped off deliveries within scheduled timeframes.
- Delivered products and freight to customers both locally and long distance.
- Maintained accurate driving records to meet federal regulations and laws.
- Inspected the vehicle daily to make sure all parts were properly functioning.
- Interacted with company dispatchers to alert of issues or delays.
- Charted upcoming routes using both GPS technology and maps.
- Maintained safe driving habits to protect property and general public on roadways.
- Maintained accurate records of correspondence with customers and freight recipients.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Police Corporal
City of Fort Scott
Fort Scott, KS
12.2013 - 07.2021
- Proactively investigated domestic violence, sexual misconduct, sexual assault and property crimes.
- Assisted police officers during investigations and at crime scenes.
- Responded to major fire, accident and police emergency calls.
- Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
- Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
- Supervised and reviewed 2 subordinates.
- Responded quickly to calls, questions and complaints from citizens to help in various situations.
- Testified in court numerous times per month in support of department cases.
- Interviewed witnesses to incidents gathering information and help determine further action.
- Issued tickets to offenders for parking and other infractions .
Platoon Sergeant
US Army
Various, Kansas
02.1997 - 07.2021
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
- Controlled platoon in mounted and dismounted operations.
- Conducted quality control inspections of subordinate organizations to detect and correct deficiencies.
- Managed receipt, storage and issue of ammunition processes.
- Evaluated personnel periodically on job performance and occupational-related strengths and weaknesses.
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
- Requisitioned, received, stored and documented unit equipment and supplies.
- Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
- Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
- Transported hazardous explosive materials in combat zones and non-combat zones
Lawn and Garden Manager
Sutherlands Lumber
Nevada, MO
08.2010 - 12.2013
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Documented inventory counts and reported to supervisor to identify shrink and damages.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Watered and pruned plants according to specific needs for plant type.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Education
Some College (No Degree) - Commercial Turf Management
Metropolitan Community College - Kansas City
Kansas City, MOSome College (No Degree) - Aviation
University of Central Missouri
Warrensburg, MOSkills
- Accident Documentation
- Criminal Investigations
- Surveillance Expert
- Defense and Arrest Tactics (DAAT)
- Legal Compliance
- Physical Fitness
- Search and Seizure Laws Familiarity
- Case Management
- Advanced Lethal Weapons Training
- Radio Communication
- Safety Processes and Procedures
- Drop and Hook Loads
- Decision Making
- Map Reading
- Heavy Lifting
- State and Federal Regulations
- Problem Solving
- Computer Operation
- Safety and Emergency Equipment
- Vehicle Inspection
- Tractor-Trailer Operation
- Adaptability and Flexibility
- Dangerous Goods Transportation
- Problem-Solving
- Vehicle Service Documentation
- Attention to Detail
- Time Management
- Truck Maneuvering
- Trip Planning
- Vehicle Maintenance
- Hazardous Material Transport
Certification
- CDL with Hazardous Material and Tanker endorsements
Timeline
Insurance Agent
Shelter Insurance
01.2023 - 02.2024
Delivery Driver
Cardinal Logistics Management Corporation
10.2022 - 01.2023
OTR Commercial Truck Driver
CFI
08.2021 - 10.2022
Police Corporal
City of Fort Scott
12.2013 - 07.2021
Lawn and Garden Manager
Sutherlands Lumber
08.2010 - 12.2013
Platoon Sergeant
US Army
02.1997 - 07.2021
Some College (No Degree) - Commercial Turf Management
Metropolitan Community College - Kansas City
Some College (No Degree) - Aviation
University of Central Missouri