Summary
Overview
Work History
Education
Skills
Timeline
Server

Justin George

Houston,TX

Summary

Dedicated professional with a strong passion for operations and guest services. Extensive experience in managing, mentoring, and serving in fast-paced environments. Committed to upholding health and safety standards with a positive attitude. Known for motivated approach, adept multitasking skills, and thriving under pressure. Enthusiastic about sports management, working with children, collaborating within a team dynamic, and actively volunteering within local communities.

Overview

10
10
years of professional experience

Work History

Server

Buffalo Wild Wings
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Sales/Marketing Associate

Crush City Innovations
05.2024 - 12.2024
  • Driving sales by providing a customer centric, fun, and engaging culture
  • Maintaining awareness of market trends in the retail industry
  • Provide training and assistance to new hires
  • Analyzing sales figures and forecasting future sales
  • Developing positive relationships with clients
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Enhanced social media presence with creative content and effective targeting.

Associate

Putt Shack Inc.
03.2023 - 05.2024
  • Provide exceptional guest experience for corporate events
  • Charismatic, love meeting new people and growing the business
  • Dedicated to problem-solving and researching root cause to solve issues
  • Adhering and enforcing to our strict and diligent food and safety protocols
  • Effectively handle all guest complaints in a timely and professional manner

Regional Sales Associate

Automatic Data Processing (ADP)
08.2022 - 11.2022
  • Manage and document sales cycles to sell ADP's suite of solutions to small business
  • Selling suite solutions in the field, meeting new people and business development

Manager

The Clay Pit
10.2021 - 09.2022
  • Provide superior guest services within a high-volume restaurant
  • Drive and implement fun, safe and diverse culture
  • Providing continuous process improvements, staff development and training
  • Developed strong communication skills with owners, managers, and staff members
  • Financial responsibilities; including shift closing, understanding P+L’s, beverage, food and labor costs
  • Drive sales daily and find new ways to increase sales and revenue streams
  • Build positive, professional relationships within the community

Transaction Manager - Remote

Envision Real Estate Services, LLC
05.2020 - 10.2021
  • Manage remote customer service desk, building meaningful relationships with customers and answering questions regarding their buy or sell transactions
  • Assist team with Social Media strategy, increasing the number of leads and/or clients
  • Distribute real estate signs to home and pick up later
  • Organize files via MS Teams that facilitates buy and sell transactions based on Texas Real Estate Commission requirements
  • Facilitate contractor work for homes that require construction; support light maintenance work and property readiness for managed properties in Texas and Louisiana

Team Lead - Waiter

Texican
08.2019 - 05.2020
  • Provided efficient customer service in extremely fast paced environment
  • Met customers' needs by processing orders accurately and within limited time frame
  • Followed corporate guidelines to ensure sales goals and quotas were maintain and surpassed
  • Preparing accurate checks that itemize and total meal costs and sales taxes
  • Keeping work areas clean and organized at all times

Host and Food Server

Olive Garden
03.2017 - 07.2019
  • Greeting all guest and using the guests name as often as possible
  • Escorting customers to their tables and answering questions when needed
  • Removing dishes and glasses from tables and taking them to kitchen for cleaning

Contractor

Texas Umpiring Officiate
08.2015 - 12.2017
  • Officiate sporting events or competitions including baseball, basketball, and football
  • Inspect sporting equipment to ensure safety and compliance
  • Enforce organizational rules and policies
  • Remain professional and role model for others
  • Maintain knowledgeable of sporting current events and regulations

Education

Bachelor of Science - Anthropology - Human Behavior

University of Houston, Clearlake
Clear Lake, TX
05.2025

General Studies

Texas State University
San Marcos, TX

Umpire Training

09.2015

Skills

  • Cross-functional teamwork
  • Effective problem resolution
  • Service excellence
  • Effective communication
  • Dynamic presence
  • POS transaction processing
  • Loyal team member
  • Adaptable to change
  • Team leadership
  • Fostering collaborative connections
  • Effective multitasking
  • Customer service expertise

Timeline

Server

Buffalo Wild Wings
10.2024 - Current

Sales/Marketing Associate

Crush City Innovations
05.2024 - 12.2024

Associate

Putt Shack Inc.
03.2023 - 05.2024

Regional Sales Associate

Automatic Data Processing (ADP)
08.2022 - 11.2022

Manager

The Clay Pit
10.2021 - 09.2022

Transaction Manager - Remote

Envision Real Estate Services, LLC
05.2020 - 10.2021

Team Lead - Waiter

Texican
08.2019 - 05.2020

Host and Food Server

Olive Garden
03.2017 - 07.2019

Contractor

Texas Umpiring Officiate
08.2015 - 12.2017

Bachelor of Science - Anthropology - Human Behavior

University of Houston, Clearlake

General Studies

Texas State University

Umpire Training

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