Justin Germano
Dover,DE
Summary
Versatile technician with experience ranging from Systems administration to security analysis. Highly capable technical expert with ability to troubleshoot and develop effective solutions for a variety of clients and network devices. Team oriented, and highly adaptable with excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vulnerability Management Technician
United States Air Force, USAF
03.2023 - Current
- Enhanced network security by performing comprehensive vulnerability assessments in accordance with DoD specifications.
- Developed customized testing methodologies for specific client and unit environments, ensuring accurate and relevant results.
- Provided detailed reports of assessment findings and recommended solutions to senior leadership, contributing to informed decision-making processes.
- Conducted regular vulnerability scans to maintain up-to-date knowledge of potential threats and system weaknesses
- Ensured 24 hour remediation of critical vulnerabilities within 7k device network environment.
IT Systems Administrator
United States Air Force, USAF
07.2022 - 03.2023
- Sustained and managed Dover AFB's $170K COPE mobile device suite.
- Executed daily maintenance and updates on 4.7K workstations.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Developed scripts to improve troubleshooting efficiency and endpoint remediation.
- Managed Dover AFB's 650 unit print server environment. Ensuring security compliance and uptime.
- Ensured 24/7 availability of Dover AFB's file server and SAN. Maintaining user access to shared drives and critical data.
Client Systems Technician
United States Air Force, USAF
03.2020 - 07.2022
- Remedied 5.8K Workstations, Desktops, Tablets using USAF Windows 10 Standard Desktop Configuration to ensure security & compliance.
- Set up new computer systems and devices and installed hardware, software, and patches.
- Provided remote and in-person support to troubleshoot and remedy endpoint system issues.
- Maintained detailed records of all service tickets, enabling accurate tracking of common issues and trends over time.
- Reduced downtime for clients with prompt and accurate technical support, resulting in increased productivity.
Education
Bachelor of Science - Cyber Security
Western Governors University
Salt Lake City, UT04.2025
Skills
- Active directory
- Powershell
- Incident Response
- Vulnerability Scanning Tools
- Mobile Device Management
- Help Desk Support
- Ticketing System Proficiency
- Patch Management
- Server Administration
- Hardware Installation
- Troubleshooting Skills
Certification
Active DOD Secret Clearance
2019 - 29
CompTIA A+
Sep 23 - 26
CompTIA Security+
Feb 20 - 26
Active Secret Clearance
2019 - 29
Timeline
Vulnerability Management Technician
United States Air Force, USAF
03.2023 - Current
IT Systems Administrator
United States Air Force, USAF
07.2022 - 03.2023
Client Systems Technician
United States Air Force, USAF
03.2020 - 07.2022
Bachelor of Science - Cyber Security
Western Governors University