JUSTIN GLADFELTER
San Jose,CA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Growth Manager - Mobile Apps
Google
06.2021 - 12.2022
- Developed and implemented digital marketing strategies tailored to each client's objectives, resulting in a 500% increase in ROI on average.
- Tracked and analyzed campaign performance using analytics tools, providing regular reports and actionable insights to clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Stayed updated with industry trends, emerging technologies, and best practices to drive innovation and stay ahead of the competition.
Senior Sales Consultant
Magnolia A/V
04.2017 - 05.2021
- Guided deals through the sales process diagnosing/qualifying customer needs by employing operational rigor to generate opportunity and effectively understand potential for growth
- Coordinated with field sales team members to establish, develop and maintain positive business relationships with established clients to ensure goals were met and exceeded
- Unearthed prospect exigencies to determine correct solution streamlining the sales process
- Maintained data needed for effective forecasting including deal size and timeline
- Managed and penetrated a set of accounts within my designated territory to close new business
Sales Consultant / Designer
Magnolia A/V
09.2015 - 04.2017
- Built working relationships with field sales, sales engineers, and market development while leading consultation processes to develop joint account plans and strategies
- Executed established daily cadence of prospecting to qualify new leads and create new sales qualified opportunities
- Effectively completed pre and post call reporting of sales activities and solutions
- Regularly contacted customers to maintain client relationships and generate referral business
- Consulted with prospects and customers to understand their project requirements and presented client tailored proposed solutions
Education
Bachelor of Arts - Communication Studies, Organizational Communication
Sacramento State University
Skills
- Digital Marketing Strategy
- Client Relationship Management
- Data Analysis and Reporting
- Conversion Rate Optimization
- Lead Identification and Generation
- Revenue Growth
Timeline
Growth Manager - Mobile Apps
Google
06.2021 - 12.2022
Senior Sales Consultant
Magnolia A/V
04.2017 - 05.2021
Sales Consultant / Designer
Magnolia A/V
09.2015 - 04.2017
Bachelor of Arts - Communication Studies, Organizational Communication
Sacramento State University