Justin Goens

• Developed strategies to maximize sales and profitability.
• Established customer service standards and monitored staff compliance.
• Recruited, trained and supervised new employees.
• Resolved customer complaints in a timely manner.
• Created weekly work schedules for store personnel.
• Provided exceptional customer service and engagement, setting our store apart from competitors. Our Google reviews reflect our commitment.

Assistant Manager-

• Assisted the store owner with all the duties of running the day-to-day operations of a golf shop listed above.

Club Fitting/Sales-

• Managed sales and club fitting operations at the store successfully
• Remained current on product knowledge, obtaining certifications from top golf brands.
• Delivered exceptional customer service by offering in-depth product insights and personalized guidance, resulting in increased client satisfaction and repeat business.
• Managed all aspects of store operations including opening and closing procedures.
• Golf club repair.