Justin Gonzalez Jr.
Converse
Summary
Ability to enhance customer satisfaction and streamline operations, demonstrated during my tenure at The Wash Tub. I excel in fast-paced environments, ensuring quality service and collaboration with other staff members. Achieved significant improvements in service delivery by prioritizing customer needs and fostering respectful workplace relationships. Motivated student eager to apply classroom knowledge to a real-world experience.
Overview
1
1
year of professional experience
Work History
Vacuum Operator
The Wash Tub
San Antonio
09.2024 - Current
- Trained by managers on how to operate vacuums correctly, as well as in cleaning the exterior of vehicles, getting rid of debris, and thoroughly cleaning interiors, all while keeping a consistent flow of customers going at a steady pace.
- Helped maintain a good image for my location by always being respectful to coworkers, greeting customers, opening doors, being kind, and courteous to those with whom I came in contact while employed.
- I was instructed by my employer to always wait for a customer or customers to exit the vehicle before starting the vacuum service and exterior cleaning, so as not to startle any of the customers or children present with the sound of the vacuum, or to proceed to spray cleaning solution, so as not to expose the customers to chemicals.
- My manager taught me to always double-check for any mishaps or missed spots that could have been vacuumed or cleaned, correcting anything I could to prioritize quality for those who choose to bring their business to The Wash Tub FM 78 location.
- Experience working successfully with a cross-functional, diverse group to meet a common goal of giving the best service to the customer possible, prioritizing respect and thorough communication with those with whom I have worked.
Prep Cook
Barragan's Tex-Mex
Converse
06.2024 - 08.2024
- Adhered to regulations and safety standards in the kitchen while keeping a clean work environment, making proper sanitization a necessity, often washing dishes by hand, then placing them in a dishwasher, and drying by hand as well.
- Requested supplies and needed groceries, seasoning, or suggesting needed cookware, which I discussed with coworkers and came to agreements on what could provide more efficiency in the kitchen.
- Measured ingredients accurately using different devices, such as measuring cups, or spoons.
- Communicated effectively with other staff members, often acting as a translator between the waiters, cooks, and dishwasher. Using clear communication and building respectful workplace relationships with fellow coworkers.
- Grilled and fried various types of meats, including beef, poultry, fish, and pork, practicing proper cooking etiquette, as well as knowledge of what temperatures to set on the stovetop or grill. Not only gaining proper knowledge on how to cook several types of meats, but also how to store and preserve them in an organized fashion.
- Prepared dishes in a fast-paced environment while simultaneously working as a drive-thru operator, taking orders, handing them off to the head cook, and collaborating with teammates to maintain customer satisfaction, and set a standard for guests when choosing to bring their business to Barragan's.
Education
High School Diploma -
Premier High School
San Antonio, TX05-2027
Skills
- Prioritize customer service
- Bilingual
- Strong work ethic
- Time management
- Attention to detail
- Collaborative
- Problem-solving aptitude
- Food prep
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- I prioritize my physical health and ability, can guarantee to be adaptive to any given environment.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Vacuum Operator
The Wash Tub
09.2024 - Current
Prep Cook
Barragan's Tex-Mex
06.2024 - 08.2024
High School Diploma -
Premier High School
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