Skilled IT Professional with expertise in system support and network services across educational campuses. Proven leader in technology infrastructure optimization and strong communicator, capable of independent project management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Systems Analyst 1
Des Moines Area Community College
Des Moines, IA
07.2021 - Current
Provided comprehensive support for the configuration, implementation, and ongoing support of operating systems and applications across the campus, benefiting faculty, staff, and students.
Conducted thorough research on new products and solutions, optimizing existing applications and infrastructure for superior management of campus-wide computer systems.
Utilized Exchange, Azure, Extron, AD, and TDX programs to support and enhance campus-wide technology infrastructure.
IT Support Specialist
Prairie Meadows
Altoona
04.2018 - 07.2021
Wiped, imaged, installed hundreds of PCs for employees or donation
Responsible for endpoint protection and security awareness for nightshift employees
Managed users and equipment through various forms of tools such as Active Directory and other industry kept applications
Configured and set up WSUS in Windows Server 2019 for automatic updates and 3rd party software updates.
Information Security Engineer
06.2018 - 06.2020
Write and tailor access control, acceptable use, and privacy policies to companies utilizing company for security needs
Assist with information security strategies and organizational governance
Communicate security strategies and framework to staff, partners, and other stakeholders
Collaborated with owner to ensure compliance with industry standards and regulations, such as ISO 27001, PCI DSS, and HIPPA
Education
Master of Science - Cybersecurity and Information Assurance
Bachelor of Science - Security and Risk Analysis
Skills
Software application deployment
Network Services Management
Operating Systems Configuration & Support
Communication and Leadership
Adaptability and Analytical Thinking
Educational Technology Integration
System Migration and Integration
User Administration and Support
API Integration
Configuration Management
User Training and Enablement
Continuous Improvement Processes
Certification
Certified Ethical Hacker
Timeline
Network Systems Analyst 1
Des Moines Area Community College
07.2021 - Current
Information Security Engineer
06.2018 - 06.2020
IT Support Specialist
Prairie Meadows
04.2018 - 07.2021
Master of Science - Cybersecurity and Information Assurance