Justin Goode
New York
Summary
Results-driven professional with experience as a Bloomberg Account Manager and Analytics Representative. Proven expertise in managing client relationships, driving sales growth, and delivering tailored financial solutions in dynamic environments. Highly skilled in leveraging Bloomberg Terminal and analytics tools to provide actionable insights and optimize client investment strategies. Strong communicator and negotiator, adept at cross-selling products and enhancing customer satisfaction. Committed to continuous learning and staying abreast of market trends to drive client success and business performance.
Overview
4
4
years of professional experience
Work History
Account Manager
Bloomberg LP
New York
12.2024 - Current
- Serving as the main contact for clients seeking assistance with Bloomberg's analytics tools and data products for 506 assigned clients from JP Morgan Investment Management
- Keeping abreast of competitors’ offerings and positioning Bloomberg’s products effectively in comparison.
- Monitoring clients’ usage of Bloomberg products to identify any potential issues or areas for improvement.
- Providing clients with insights into market trends, helping them understand how changes can affect their business decisions.
- Recognizing opportunities for upselling and cross-selling additional Bloomberg products and services to existing clients.
Analytics Representative
Bloomberg LP
New York
07.2023 - 12.2024
- Establishing strong relationships with clients, understanding their needs to help accomplish their end goal
- Developing in-depth knowledge of Bloomberg's analytics products, including data visualization tools, risk analysis models, pricing analytics, and quantitative finance functions.
- Identifying opportunities to promote additional analytics products or features to clients that may align with their objectives.
- Managed to save a removal contract from a client for $60,000
- resolved over 2,000 client inquiries with a high degree of customer service
- Completed over 500 hours of classroom training and successfully passed 12 different tests on Financial markets and Bloomberg products
Real Estate Contract Services Intern
Kansas City Southern Railway
Kansas City
06.2022 - 08.2022
- Drafted Industry Track Agreements with customers
- Collaborated with sales representatives for over 20 different customers
- Learned how to evaluate property by using the costar CoStar application
INROADS PTC Governance Intern
Kansas City Southern
Kansas City
06.2021 - 08.2021
- Created a PTC Training program for management employees
- Documented and verified documentation in Preparation for Federal Railroad Administration Audit
- Organized 20+ meetings with the different segments in the PTC Department to gather high-level information for my training program
- Gave overview end of summer presentations to company Executives including CEO Pat Ottensmeyer, as well as the entire PTC Department
Education
Bachelor of Science - International Business
Rosemont College
Bryn Mawr, PA05.2023
Skills
- Written and verbal communication
- Interdepartmental collaboration
- Client acquisition
- Cross-selling
- Data analysis and interpretation
- Customer support and service
- Stress management
- Microsoft Office
- Sales force
- Client relationship building
- project coordination
- Understanding financial markets
Leadership Experience in College
- Vice President, ALPFA, Inc - Association of Latino Professionals for America Rosemont Chapter
- Rosemont College Men’s Soccer Team
Affiliations
- Rosemont College Mens Soccer team
- Vice Predient of the Association of Latino Professionals for Americas Rosemont Chapter
Timeline
Account Manager
Bloomberg LP
12.2024 - Current
Analytics Representative
Bloomberg LP
07.2023 - 12.2024
Real Estate Contract Services Intern
Kansas City Southern Railway
06.2022 - 08.2022
INROADS PTC Governance Intern
Kansas City Southern
06.2021 - 08.2021
Bachelor of Science - International Business
Rosemont College
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