I am a hardworking and driven individual, with experience in numerous fields. I enjoy a challenge, and have developed the skills necessary to navigate difficult situations successfully. My past experiences have given me excellent interpersonal skills, as well as being perceptive to issues that could arise during projects.
Overview
14
14
years of professional experience
Work History
Branch Manager
Smith Industrial Service
Panama City, Florida
01.2019 - Current
Managed staff scheduling, hiring and training processes.
Maintain up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Assisted other branches when needed during peak periods or special projects.
Provided feedback on employee performance evaluations conducted by supervisors.
Monitored financial performance of the branch on a monthly basis.
Ensured compliance with established policies, procedures and regulations governing banking operations.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Performed regular audits of financial records in order to ensure accuracy.
Established strong working relationships with external partners such as vendors and suppliers.
Conducted regular performance reviews for all employees in the branch.
I am responsible for the planning, ordering of supplies and materials and organizing the personnel for both small and large scale projects. I am tasked with assuring everything is in place and on schedule during these projects. I am further tasked with assuring the projects are within budget.
If a project exceeds the initial budget, I am tasked with securing the proper change orders, explanations of the reasons for being over budget and assuring that the customers are on board and accepting of the changes.
I am responsible for the day to day operations of the Panama City office, which includes both Industrial and Municipal cleaning. I review all work tickets, approve all expenditures and quote work projects for both sides.
I work closely with other Branch Managers and Board of Directors to maintain a strong relationship with co-workers throughout the company.
I work closely with our mechanics to oversee the maintenance and repair of equipment in a timely manner.
I am routinely involved in the developing and enacting of safety procedures, and work closely with the current Safety Manager to ensure policies are being followed.
I strive to build and maintain strong relationships with direct reports and customers. I am in constant communication with both.
Safety Manager
Smith Industrial Service
02.2018 - 01.2019
Collaborated with management teams to develop strategies that promote safe work practices.
Participated in industry-wide committees focused on improving overall worker health and safety standards.
Consulted with external stakeholders regarding their roles in ensuring a safe work environment.
Provided training on proper use of PPE and other safety protocols.
Assisted in the development of emergency response plans in case of accidents or disasters.
Evaluated workplace environment and equipment to identify potential hazards.
Conducted regular safety meetings for staff to ensure compliance with safety regulations.
Investigated incidents of injury or illness to determine root cause and corrective action plans.
OSHA 511 certified
While in this positions I was responsible for two branches in the East Region. I was an integral part of large outages where a large amount of employees were working. I was part of developing and enacting safety protocols.
Patrol Deputy / Narcotics Investigator
Bay County Sheriff Office
Panama City, Florida
02.2010 - 02.2018
Responded to emergency calls for service such as domestic disputes or robberies in progress.
Prepared detailed reports regarding daily activities including incident reports.
Participated in training sessions related to law enforcement tactics, firearms use.
Provided assistance to victims of crimes and accidents.
Assisted other law enforcement agencies with investigations as requested.
Interviewed witnesses and suspects to obtain information about incidents being investigated.
Performed crowd control duties at events such as concerts or sporting events.
Utilized radar equipment to detect speeders on highways and roads within jurisdiction area.
Attended court hearings to present evidence in criminal cases.
Patrolled assigned areas to detect suspicious activity, enforce laws and ensure public safety.
Participated in search operations for missing persons or fugitives.
Investigated crimes and interviewed witnesses and victims.
Gathered and bagged evidence at crime scenes.
Apprehended, arrested and detained criminal suspects and law violators.
While in full time law enforcement, I worked in several positions and divisions. While assigned to the Patrol Division, I was tasked with:
Responding to emergency and non emergency calls for service
The completion of detailed reports and traffic crashes
Photographing, collecting, documenting and reporting of evidence
Working with the community to build better relationships between citizens and law enforcement officers
Counseling citizens who were involved in personal crisis situations
While assiged to Special Investigations Division, I was tasked with:
Short term and long term narcotics investigations
Securing arrest and search warrants
Working with defendants and witnesses to gain information that would further investigations
High risk entry during the execution of search warrants
Member of DEA federal task force, which required a vigorous vetting process
Member of ATF federal task force, which required a vigorous vetting process
Education
Law Enforecement Standards - Law Enforcement
Gulf Coast State College
Panama City, FL
02-2004
High School Diploma -
Rutherford High School
Panama City, FL
05-1999
Skills
Sales professional
Operational Reports
Performance Reviews
Risk Mitigation
Reporting familiarity
Interviewing and Hiring
Financial Oversight
Employee Development
Shift Scheduling
Branch Operations Management
Coaching and Mentoring
Account Review
Excellent work ethic
Team Supervision
Safety protocol
Customer Relationships
Conflict Resolution
People-oriented
Reliable
Project Management
Operations Management
Verbal/written communication
Client Relationship Management
Staff Management
Security and Safety Protocols
Customer and vendor relations
Timeline
Branch Manager
Smith Industrial Service
01.2019 - Current
Safety Manager
Smith Industrial Service
02.2018 - 01.2019
Patrol Deputy / Narcotics Investigator
Bay County Sheriff Office
02.2010 - 02.2018
Law Enforecement Standards - Law Enforcement
Gulf Coast State College
High School Diploma -
Rutherford High School
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